Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Great experience, very user friendly and easy process. Also great communication. Thank you!
By Khalil
Response from SmartphonesPLUS· Jun 10, 2025
That's wonderful to hear! We're so glad you had a great experience and found the process easy. We also really appreciate you highlighting our communication. Thank you for your kind words!
Great experience, fast ways and as promised.
By Richard R.
Response from SmartphonesPLUS· Jun 10, 2025
Thanks for the kind words! We're happy to hear everything went as promised and that you had a great experience. Hope to work with you again soon!
Fast payout, no bait and switch. I got over $100 more for my old iPhone than another company lowered their offer to after receiving the phone. SmartphonesPLUS inspected the phone and paid me the day after they received it
By John
Response from SmartphonesPLUS· Jun 10, 2025
It's great to know you appreciated our fast payout and that we delivered on our promise with no bait and switches ever. We're especially happy that you received over $100 more for your iPhone. That's exactly why we strive for transparency and fair pricing!
very fast payment
By customer
Response from SmartphonesPLUS· Jun 10, 2025
Awesome! We're so glad you experienced our fast payment process. Thanks for the great feedback!
They acctually gave me what they quoted.
By Anthony
Response from SmartphonesPLUS· Jun 10, 2025
That's excellent to hear! We're really glad we delivered on our quote. Thanks for trusting us!
This was my first time using the trade in service by SmartphonesPLUS and it was great. Everything was quick and easy. I used my own packaging and appreciated that the shipping costs were covered by them. I requested payment by check and received it within the expected time frame. I'd definitely use this company again for my next trade in.
By Melissa
Response from SmartphonesPLUS· Jun 10, 2025
What fantastic feedback! We're so glad your first time using SmartphonesPLUS for a trade-in was a great one. We'd be happy to help again in the future!
Seamless, smooth experience. I recommend and will use this service again. Fast and fair. Thanks!
By Dan
Response from SmartphonesPLUS· Jun 10, 2025
That's fantastic to hear! We're so glad you had a great experience. We really appreciate your recommendation and look forward to serving you again!
Easy process and quick payment!
By Ray
Response from SmartphonesPLUS· Jun 10, 2025
Happy to hear it was easy and quick - that's our main goal. Thanks for choosing SmartphonesPLUS for your trade-in.
