Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Great support team!
By Dominic P.
Response from SmartphonesPLUS· Oct 2, 2025
Thank you for your feedback. We’re pleased to know our support team met your expectations, and we will be sure to share your comments with them. We look forward to assisting you again in the future!
Fast , great timely notification
By Ed
Response from SmartphonesPLUS· Oct 2, 2025
Thanks so much for sharing! We’re glad to hear you enjoyed the quick process and timely communication. If you have any questions or future orders, please don’t hesitate to reach out!
My experience was good, as my son suggested for me to sell my items. Sadly he sent his AirPods 4 days before I sent mine, and he still hasn’t received any notice that his pkg was received and proceeded. Other than that, I would definitely use this website/service again!
By Claudia
Response from SmartphonesPLUS· Oct 2, 2025
Thank you for sharing your experience with us! We’re glad to hear your transaction went smoothly and that you’d use our service again. Regarding your son’s package, processing times can vary slightly depending on shipping, but we’d be happy to look into it. Please have him reach out to our support team with his order details, we will provide an update regarding the order. Thank you!
Excellent process. Quick and price paid exactly what was expected. Great replacement for now defunct decluttr.
By Brian
Response from SmartphonesPLUS· Oct 1, 2025
We really appreciate your feedback! It’s great to hear everything went smoothly and you received the amount expected. We’re happy to step in as a reliable alternative to Decluttr and look forward to helping you again in the future!
100% Recommend, website offer for my phone is the money I received after inspection, so no complaints at all payment directly to my PayPal with no issues ,
By Alonso
Response from SmartphonesPLUS· Sep 30, 2025
Thank you for your recommendation! We’re glad to hear the offer matched your payout after inspection and that payment through PayPal was smooth and hassle-free. We truly appreciate your support and look forward to working with you again in the future!
Overall great experience with them
By Brian P.
Response from SmartphonesPLUS· Sep 30, 2025
Thank you for sharing your feedback! We’re so glad to hear you had a great experience, and we look forward to working with you again in the future.
Quick processing and payment, thank you..
By John Y.
Response from SmartphonesPLUS· Sep 29, 2025
Thank you for your review! We’re delighted to hear you were pleased with the entire process of your order. We look forward to working with you again in the future!
As advertised. Fast payment, accurate quote.
By Kyle
Response from SmartphonesPLUS· Sep 29, 2025
Thank you for your review! We’re glad everything was as advertised, with quick payment and an accurate quote. Thank you for choosing us!
