Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Great service
By Kitty
Response from SmartphonesPLUS· Jun 19, 2026
Thank you for the kind words! We're glad to hear you found the process fast and effective. It's awesome to hear you had a great experience. We appreciate your support and look forward to helping you again in the future!
The entire process was fast and efficient! The quoted estimate was very fair, and I received the money from my phone fast!!!
By Raeleene
Response from SmartphonesPLUS· Jun 18, 2026
Thank you for the wonderful review! We're delighted to hear that you found the process both fast and efficient and that you were happy with the value offered for your phone. We appreciate your business and look forward to assisting you again whenever you’re ready to sell another device.
Everything went smooth I really recommend
By Jay
Response from SmartphonesPLUS· Jun 18, 2026
Thank you for taking the time to share your feedback! We appreciate your recommendation and are grateful for the opportunity to earn your business. We look forward to assisting you again in the future!
They did what they said they would - fast & efficiently!
By RRY
Response from SmartphonesPLUS· Jun 17, 2026
Thank you for taking the time to share your feedback! We’re glad to make the process as smooth and efficient as possible, with a focus on clear steps and quick, reliable payments. We appreciate your business and look forward to assisting you again whenever you’re ready to sell another device.
Clear instructions, easy process, quick payment!
By NB
Response from SmartphonesPLUS· Jun 17, 2026
Thank you for your review! We're happy to hear the process was even easier than you expected. Providing a simple trade-in experience with fast payments is what we strive for. We look forward to helping you again in the future!
Easy process and legitimate payout.
By Brandon
Response from SmartphonesPLUS· Jun 15, 2026
Wonderful to hear everything went smoothly and that the payout met your expectations. We appreciate you taking the time to share your experience and are happy the process felt straightforward from start to finish!
Pretty easy process. I’ve worked with them for a few years now. Was sad to see they went fully online but in today’s world I understand.
By Toddre
Response from SmartphonesPLUS· Jun 15, 2026
Thank you for your continued support over the years! It means a lot to have customers who have trusted us through all the changes. While we miss seeing customers in our retail locations as well, moving fully online has allowed us to continue providing competitive offers and a streamlined selling experience. We appreciate your understanding and look forward to serving you for many more years to come!
Their customer service was great when I needed help, and the money for the device I sent to them was sent to me in a timely manner
By Ethan
Response from SmartphonesPLUS· Jun 15, 2026
Thank you for sharing your experience! We're glad our team was able to assist you when needed and that your payment was processed quickly. We truly appreciate your business and hope to work with you again in the future!
