Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Quick. Accurate. Efficient. Would do it again.
By Jennifer
Response from SmartphonesPLUS· Jul 13, 2026
Thank you for your review! We're happy to hear that your experience was quick, accurate, and efficient, that's exactly what we aim to deliver. We truly appreciate your feedback. We look forward to helping you with your next device!
The whole process was super easy, plus they sent me shipping supplies for a small fee. Payment turnaround was fast!!
By David
Response from SmartphonesPLUS· Jul 10, 2026
Thank you for sharing your experience! We're happy to hear the process was smooth from start to finish and that our shipping materials made things a little easier. We appreciate your support and hope to have the opportunity to help you again in the future!
Great communication. Easy process
By tricia
Response from SmartphonesPLUS· Jul 10, 2026
Thank you for your review! We're glad you found the process easy and our communication helpful. We appreciate you choosing us and hope to work with you again in the future!
It worked and was quick
By GD
Response from SmartphonesPLUS· Jul 10, 2026
Thank you for your review! We're glad to hear the process was quick and worked just as expected. We appreciate you taking the time to share your experience. We look forward to assisting you with any future device sales.
Received amount as planned within 3 days of receiving my item. Immediate payment to my preferred payment method. I chose to use their shipping materials rather than go buy my own, they came within two days. The whole process was quick and easy. Would use again.
By JG
Response from SmartphonesPLUS· Jul 10, 2026
Thank you so much for your thoughtful review! We're glad to hear that everything went smoothly, from receiving the materials to getting paid through your preferred payment method. We look forward to assisting you with any future device sales.
SmartphonesPLUS made the transaction smooth and so easy to do! They’ll send you a prepaid label and you ship it off at no costs to you. And then they pay out in a timely manner! Would definitely use them again!
By Sara S.
Response from SmartphonesPLUS· Jul 9, 2026
Thank you so much for the kind words! We’re glad we could make the process hassle-free from shipping your device to receiving your payout. We appreciate you giving us a chance and look forward to helping you again in the future!
Transaction was very simple and got a decent price for it. I received the email with the mailing information to ship my Samsung head set and received my funds a few days later!! Will be using again in the future.
By Walter
Response from SmartphonesPLUS· Jul 8, 2026
Thank you for your wonderful review! Providing a straightforward, reliable experience with competitive offers and fast payouts is what we strive for. It means a lot to know you had such a positive experience, and we're especially grateful to hear you'll be using us again in the future. We look forward to helping you with your next trade-in. Thanks again for choosing us!
The process was quick and I loved the option of having the shipping materials shipped to me. It was convenient in this fast paced world some people have no time to head to the store and buy shipping materials! The ease of completing the transaction online was speedy so that’s a plus and the tracking info was super helpful to deliver the product it was provided with the shipping so that was a bonus. Thanks so much you guys are great!!!
By Jeff
Response from SmartphonesPLUS· Jul 8, 2026
Thank you so much for your wonderful review, Jeff! We're delighted to hear that you found the process quick and convenient, especially the option to have our shipping materials sent directly to you. We know life gets busy, so creating a smooth and stress-free process is something we're committed to. Your kind words mean a lot to our team, and we're grateful you chose us. We look forward to helping you again the next time you're ready to buy, sell, or trade in a device. Thanks again for your support!
