SmallsReviews of smalls.com

You dont don’t do returns and refunds

Received no response to: packaging concerns. (Hard to open packets). No labeling of ingredients, such as fillers used, vegetables??? No labeling of weight of food packets. Extra charge for "premium flavors"??? This was supposed to be "premium" cat food already. Premium options were significantly smaller...by at least an ounce. Again no labelling of weight! Did not stop or significantly reduce vomiting by my cats.

My cats really loved it I would continue with my orders but I don't have that type of money, I would when I extra funds 😔

Sent an expensive box without warning, just days after i got my trial box. Neither cat will touch it. Customer service worse than the food! Stay away from this shady company.

My roommate signed up for this service and got her sample box. Our cats response was ho-hum. Before she knew it she had another shipment on our doorstep. She contacted Smalls to get a refund. They said No, and she cancelled her subscription. A couple of days later she received another shipment. She swears she agreed to a monthly delivery schedule...and they were shipping weekly. Again, NO to a refund. So, she's sitting on $450 worth of catfood that would take out cats months to consume. She really can't afford that big of a hit to her budget.

Did not like at all and threw away. Gave some to a neighbor and their dog liked more than the cat. Thank you, but will not buy again.

My cat just turned his nose u to it!

I think this is great food for cats. It is conveniently packaged, nutritious and high quality.