My cat will not eat it
My cat will not eat it
By Nancy S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,851 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
3,851 approved reviews, newest moderated first
My cat will not eat it
By Nancy S.
Great product…my kitty loves Smalls. An added bonus is her litter box is virtually smell free! The company works quickly to answer questions and to alter my order when needed. I highly recommend Smalls for your kitties too
By Cindy R.
I'm so glad I switched to Smalls! My cat always grows tired of her food and stops eating. With Smalls, she finishes every last bite. Meal time is an exciting time for her now, rather than indifference. Great quality food, lots of variety to choose from, fast/convenient, it's genuinely the whole package!
By Sara D.
It's easy to order, Smalls keeps me well informed with emails and texts, plus, my cat loves the food.
By Susan
I have a very difficult time accessing and updating my account. To reset password, it wants me to put in old password…if i knew that, i wouldn't ha e to reset it. Also, it took me 6 tries to update account information! If I am going to continue to have this much difficulty, i will cancel my membership.
By Marion S.
The quality of the product. My kitten wouldn’t eat anything else, but he loved smalls
By Patrisa P.
After trying a sample box to see which flavors our two cats like, our boys are pestering us early every morning for breakfast. Feeding the “smooth” varieties has lowered incidences of vomiting significantly, as well as our water bill. That’s a huge win because they would invariably choose our bedspread…
By KevinInTexas
Customer support
By Susan Z.