slumbersource.comReviews of slumbersource.com

Everything was great with order except delivery issue. Single deliverer! Couldn’t deliver to my site as too heavy for one person. Our maintenance department head was furious and made four calls. Finally had maintenance crew and my son move the three heavy pieces into my unit. Otherwise, all good.

salesperson was great answering all my questions. support person communicated with me regarding delivery and set up. Once bed was delivered, communication continued. Nurse panel was missing from order. I notified slumbersource they contacted supplier to get a nurse panel sent out.The Emerald bed is outstanding in quality and comfort.

The logistics coordinator was fantastic and a complete professional.

I loved the unique experience of having someone reach out to me for all updates on my order. I never had to check the status of my order on my own because of the constant communication!! Todd and Mickey were great to talk to and such a big help. I would recommend to everyone!!

The customer service was amazing. Constant communications on my order and giving me a number I could reach with questions. Another competitor took my order and never shipped the product and didn’t inform me of the week delay. I was in a bind and found Slumber Source and they got me out of a time jamb and delivered as promised. I would highly recommend this company.

The delivery service, setup and follow-up were excellent. The ease of contacting the delivery coordinator was great.

Had some problem with assembly due to poor manufacturing instructions & no instructions for hand rail. Mickey was great, I called & texted him several times and he always answered promptly.

Great personalized service and follow up - they helped me find the perfect bed for my dad! So glad to find a local Dallas company for this purchase.