The representative
The representative; amazing!
By Michelle B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
223 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Specialized Loan Servicing (SLS) is a mortgage loan servicer. At SLS, customers are our number one priority, so we provide many resources to help them manage their loans. Visit www.sls.net to learn more.
Specialized Loan Servicing (SLS) (sls.net) has 223 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
223 approved reviews, newest moderated first
The representative; amazing!
By Michelle B.
the service was impeccable, and would reccomend to anyon eabout your company
By Anoymous
Keep the good work.Happy new year.
By Edner P.
Great professionalism and customer service. My inquiries were addressed very well.
By Andrea
The representative was EXCELLENT! I have not experienced so much patience from anyone in decades. She sent us a document of which she walked us through step by step. I fell in love with customer service again. I have hated it for years because I feel some people do not have the right fit for the job. But not this one, she was awesome.
By Darlene “Doc” F.
The representative was very courteous and helpful, answering every question that I had about my account
By David K.
The agent was just wonderful and patient
By Harold C.
My mortgage was recently sold to SLS, I called them before making my first payment to verify their address and my account number was correct for online bill payments from my bank account. They were able to verify my status and all my concerns in a manner of minutes, phone rang a couple times, I worked through their automated assistance and was speaking to a representative that had answers within a minute, it doesn't get any better than that !
By Marshall