great customer service
great customer service, Very knowledgeable and patient agent
By mike I.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
223 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Specialized Loan Servicing (SLS) is a mortgage loan servicer. At SLS, customers are our number one priority, so we provide many resources to help them manage their loans. Visit www.sls.net to learn more.
Specialized Loan Servicing (SLS) (sls.net) has 223 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 174 reviews with 5 stars · Clear filters
great customer service, Very knowledgeable and patient agent
By mike I.
Customer service is amazing. Every time I call, the reps are knowledgeable and patient and ask all my questions with ease.
By Mackenzie O.
Called SLS 80 0315-4757 and actually spoke lived person. Paid May 2. Cancelled scheduled for May 07. SLS handled requests.
By Ming L.
They are very polite and kind. I appreciate them helping me
By Melissa H.
The girl was kind, informative and actually helped me more then I expected
By Kathleen F.
When I was notified by lawyers on Friday that my sale would be closing on Monday, I was sure I wouldn't be ready. But Jordan rose to the occasion and took care of it. I had the payoff statement on Monday morning. Excellent service.
By CarolD
Knowledgeable
By Consumer
Professional courtsey
By MIKE G.