They were able to help make our account…
They were able to help make our account secure and prevent unauthorized users from getting information
By Melanie Diane B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
223 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Specialized Loan Servicing (SLS) is a mortgage loan servicer. At SLS, customers are our number one priority, so we provide many resources to help them manage their loans. Visit www.sls.net to learn more.
Specialized Loan Servicing (SLS) (sls.net) has 223 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
223 approved reviews, newest moderated first
They were able to help make our account secure and prevent unauthorized users from getting information
By Melanie Diane B.
Very personable and pleasurable representative
By Gerald
So far, so good! A short relationship, looking forward to a lasting one…
By Ryan P.
The customer service agent I spoke with was very knowledgeable, helpful, understanding, clear and was respectful of my time. I was also only on hold for a minute or two which was a major plus! Thank you!
By LWood
The service representative was very helpful and pleasant. She helped me with all of my issues. She took the stress out of my getting everything set up and going forward. I really appreciate all of the work and personal care SLS and every associate I've been in contact with. Thank you for your excellent services.
By joy M.
Easy to track and understand my mortgage payments. Great customer service.
By Julie
customer service
By Walter L.
Customer rep was informative and pleasant and very helpful.
By Rose