This company paid the wrong property…
This company paid the wrong property taxes. I got a delinquent notice on my taxes and contacted them. After 6 months of constant calls to them, I finally got them to pay our property taxes however for the last 9 months they increased our escrow amount $800 a month. They still have not refunded the overpayment on some one else's property taxes and I have called every 4 days to get runarounds, no call backs, (nice employees but never get someone who can actually do something). I will have to take them to small claims court. I was advised that if I quit making the higher escrow payment that they would suspend our loan. So we have borrowed on our VISAs at 30% to make the payment and still they keep promising call backs that don't happen and no refund. Find another company that you can trust to make the right property tax payment.
By Rebecca W.