Too slick can’t keep covers on the bed
Too slick can’t keep covers on the bed
By Patricia M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
48 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Sleep Zone, we will bring you bedding products with premium quality, superior technology, and new Fabric innovation. We provide the best performance products, all beyond basic functions, all while providing you with a fantastic experience at affordable prices. We care about your quality of sleeping experience and your health. Sleep Zone products are products you can be proud to use for your whole family, just for you, or even as gifts. For the ultimate night's sleep, indulge yourself in cooling, soft, breathable, style, and luxury with our bedding products.
Sleep Zone (sleepzonelife.com) has 48 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 4 reviews with 2 stars · Clear filters
Too slick can’t keep covers on the bed
By Patricia M.
Apparently, I ordered the wrong one for my needs. I needed support for broken hip complications. This one has Is like opening a sleeping bag, so flat😢 help!
By Laura T.
I sent an email to the "service.com" address earlier this month about the lifetime warranty on a sheet set (that I'm not crazy about) but have never received a response at all! Definitely will NOT be purchasing from this company again.
By Dorothy
It was a well-made mattress pad, and if I just bought it for that I would give it a five-star review. However, I bought it specifically because it was titled a "cooling" mattress pad, and in that regard it failed completely. It actually made me feel hot. Might be nice in the winter, but really not what I was looking for.
By Connie
Response from Sleep Zone· Sep 23, 2024
Dear customer, Thank you for sharing your valuable personal user experience with us. We especially appreciate your honesty in endorsing the quality of the mattress pad. We apologize if our product did not meet your expectations. The cooling mattress pad is designed with Nonotex technology, which reduces body temperature by pulling moisture away from your skin. The change could happen gradually throughout your entire night of sleep. We were unsure why the mattress pad made you feel even hotter, but each user has their subjective feeling of comfort and cooling, and we understand that. If you have any problem with the quality of the mattress pad or request a refund, please feel free to report it to us and our team will try our best to solve your problem. Thank you!