SleepMD Anti-Snoring MouthpieceReviews of sleepmd.net

Order #30759 was returned in original packaging the week after receiving it to the return address. No refund has been offered in over one month and SleepMD have ignored all attempts by me to contact them. Be careful!

Misleading advertising and an unsuitable product. After two weeks of waking up in excruciating pain, I realized it wasn’t an "adjustment period"—the product is simply bad. When I contacted customer service, they hid behind their return policy, claiming it couldn’t be returned if used, despite advertising a 30-day free trial. How can you assess a product without trying it? I wish I had read the reviews first.

Liars. Cancelled the order 5 minutes after I ordered it but told me it was too late. Chinese company. Do not buy.

Do not use this company. They refuse to give you a refund on the basis that the mouth guard I bought was on sale, and they don't refund sale items (it's always on sale). If anyone is reading this and has been stung, I believe I've managed to secure a refund using this following. I emailed this, and started to get somewhere "The UK government states that because I haven't seen it in person and bought this online, I have a right to a refund. Please see below, and advise me where I can send my order for a full refund. "Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Sales of this kind are known as ‘distance selling’. You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason." They offered me a 20% refund, I refused, they offered 30%, I refused, they offered 40%, I refused. It went quiet, but they finally came back to me saying I will receive a refund.

They advertise a 31 day risk free trial but do not honour a trial period. Customer service Is not helpful. This item is not helpful for individuals with sleep apnea, it does not stop snoring, it is not comfortable.

0 stars. SleepMD are absolute scum. They falsely advertise public figure endorsements, they claim to offer 30-night risk free trial which is not honored, and they will not accept refunds for unopened products even though their refund policy on their website claims they will, and all accounts I've heard is that their product does not work. I've never had to deal with such low-integrity company. STAY AWAY AT ALL COSTS.

Terrible company Terrible company. They advertise a 31 night ‘risk free trial’ - but when you try to make a return they say their T&Cs state the mouth guard cannot be returned if used. So not exactly risk free! The mouth guard didn’t fit, wouldn’t mould very well, and customer support is non existent.

The product is a joke, the company is a joke, their 60 day. Moneyback guarantee is an absolute joke. Do not buy from this company. If you use the product, you will not qualify for a refund? It is fraudulent and false advertising. Avoid at all costs!