Good products, Great Service
When my order was misplaced by U.P.S., I phoned Sleep Direct, and they handled it immediately. They had a replacement shipped to me the same day. Now that's service!
By Wayne A.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,736 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 1,564 reviews with 5 stars · Clear filters
When my order was misplaced by U.P.S., I phoned Sleep Direct, and they handled it immediately. They had a replacement shipped to me the same day. Now that's service!
By Wayne A.
Received order quicker than I expected and the cleaner works great and is easy to use. My cpap is very clean now. I would recommend this product for cleaning your cpap and supplies.
By Jane C.
Ordered wrong item and company was very helpful correcting problem
By JEFFREY C.
Customer service second to none I've done business with internet bases or otherwise!
By George R.
Quick, easy and pleasant dealing with Sleepdirect.com
By john
I thought it would be hard to set up and use. It was very simple and works great. I have a heated hose which meant that I needed an adapter to make it work. I called in an order and it came in just 2 days. It cost $38 but is was very simple to hook up. I have been using it for 1 week with no problems and great results. I would recommend it.
By Jerry L.
Great service. Fast Delivery. Good Products. Very Satisfied.
By Adam R.
The sale was easy to complete. The product performs as hoped.
By Jim - T.