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Great service overall. The selection was solid as well.
By Roxy G.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 108 reviews with 4 stars · Clear filters
Great service overall. The selection was solid as well.
By Roxy G.
Of course I get testy with no weekend service but they answered readily on Monday morning. And I think they personally drove it to my house it got here so quick. I reserve 5 stars for those I have done a lot of business with and proved their worth. But don't hesitate to call these guys if they got what you need at the right price. They definitely took care of business with me!
By ny10980
It is very easy to work with and I can only trust that it is doing the task as advertised by your company. I definitely needed a product such as this to eliminate as many contaminants as possible.
By James B.
Easy, quick and problem free transaction
By George
Sleep Direct made making this purchase simple and easy. I had a couple of questions and they were answered quickly. I would recommend them to anyone that would ask.
By Mike M.
Other than the delay in shipping (3 days later than my routing said) it was an easy transaction. Great price on the cpap mask. And I really love it. I'm sleeping again.
By Linda D.
Without the muffler I wasn't able to use my Z1 CPAP because of the air pressure noise. Now with the muffler I am able to use my Z1. It is still somewhat noisy but much better than without the muffler. I would definitely encourage purchasing a muffler when purchasing the Z1. I am very happy with my purchases.
By Sharon W.
After a lengthy ordering conversation, Sleep Direct sent me the wrong heated hose for my ResMed S9 CPAP machine. However, when they learned of the error they were very apologetic and promptly corrected the error (without me having to pay to return the wrong item). Thanks, Greg -- you now have a happy customer.
By RAS-- San Jose C.