Accidentally sent me the wrong order
Accidentally sent me the wrong order, but then sent the correct one and allowed me to keep the wrong one for free ! Really fast response and great communication.
By Madeleine H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SleepAids.com, we specialise in premium-quality sleep supplements designed to help you fall asleep faster, stay asleep longer, and wake up feeling truly refreshed.We are the leading supplier of sleeping supplements, we offer a carefully curated range of science-backed supplements, cutting-edge formulas tailored to improve sleep quality naturally.Whether you’re battling occasional sleeplessness, jet lag, or long-term sleep issues, we’re here to help you rest easy. Please see our range of products and discover the perfect solution for a deeper, more restorative sleep – night after night.
Sleepaids.com (sleepaids.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
64 approved reviews, newest moderated first
Accidentally sent me the wrong order, but then sent the correct one and allowed me to keep the wrong one for free ! Really fast response and great communication.
By Madeleine H.
The gummies that arrived were certainly counterfeit. I have had the real deal twice from America. These were certainly fake - DO NOT BUY OFF THIS SITE EVER! The label on the product was different to the original , as was the ingredient list. Spelling errors on label and less gummies than described on the front of the package. After reminding the company of my consumer rights after they asked me to pay for return postage to America , they then processed my refund. Please note - company deletes negative reviews!
By Ruby W.
Brilliant service. Wasn’t sure if it would be easy to ship to the uk. I ordered and missed the delivery. Reached out to Jason at customer service and he was brilliant. Sent me the link and resolved re delivery. Will be using again almost certainly.
By Aaron S.
I received my Olly gummies in a matter of a few days! The service offered was amazing and Jason made the whole process so smooth (even when I ordered the wrong dosage!). Many thanks and will definitely order from sleep aids again.
By Kirn A.
Response from Sleepaids.com· Mar 12, 2026
Thank you so much for your kind words Kirn
Really good service. I emailed asking about uk delivery and had an automated response straight away so I knew it had been sent. Then I very quickly after had a personal response. It took just over a week for my delay i ordered on a Friday, very pleased
By Elena G.
Response from Sleepaids.com· Mar 12, 2026
Thanks Elena
Great customer service from.Jason and fast replies. The product is great too
By Candi J.
Response from Sleepaids.com· Mar 12, 2026
Thanks Candi!
Great communication item as described
By emma W.
Response from Sleepaids.com· Mar 12, 2026
Thanks Emma
I had a great experience ordering Lemme Sleep from this company. The delivery was quick and smooth, and my order arrived exactly as expected. Everything was well packaged and in perfect condition when it got to me. I really appreciate how easy the ordering process was and how reliable the shipping turned out to be. It’s always nice when a company follows through and gets your order to you without any issues. Overall, I’m very satisfied with the service and would definitely order from them again. If you’re thinking about trying Lemme Sleep and want a hassle-free delivery experience, this company did a great job.
By Rosie M.
Response from Sleepaids.com· Mar 12, 2026
Thank you so much for your kind words Rosie