Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We bring to you the product known as the "Tree of Life." A beautiful and meaningful gift for everyone. We are ready to listen to reviews from you, whether they are negative or positive. We will take them into consideration to improve it even better in the future. We hope that you or those whom you have gifted it to will feel joy and happiness upon seeing the Tree of Life. Thank you. CEO of Sky Terrarium LLC.
Sky Terrarium (skyterrarium.com) has 51 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 16 reviews with 5 stars · Clear filters
I absolutely Love my Sky Terrarium. Just received yesterday but find myself staring into the globe. It’s visually beautiful and brings the colors of life into my living room. Thank you for the quick shipment.
By Steve
Response from Sky Terrarium· Jul 1, 2024
Thank you so much for your feedback. Hopefully, it will make you feel more happier when you come back home ❤️ Looking forward to serving you again in the future
Love my “Sky Terrarium”! It’s brings much peace and joy to my life on a daily basis. I highly recommend getting yours today.
By NameDatBug Name Dat B.
Response from Sky Terrarium· Apr 13, 2024
Thank you very much, Adam. We hope to receive many orders from you in the future.
It arrived very quickly. Very well protected and packaged. The tree is lovely and set up is easy.
By LeDana Z.
Response from Sky Terrarium· Apr 8, 2024
Hello LeDana, Thank you very much for your feedback. We hope to receive your support many more times in the future. Please stay updated on our product's new improvements on our website or Facebook page. Wishing you a peaceful day. From Sky Terrarium with love.
Beautiful!
By Devlin
Response from Sky Terrarium· Apr 8, 2024
Hello Devlin, Thank you very much for your feedback. We hope to receive your support many more times in the future. Please stay updated on our product's new improvements on our website or Facebook page. Wishing you a peaceful day. From Sky Terrarium with love.
Excellent Customer Service. Replied back quickly and explained how to proceed with my issue. Would highly recommend the Sky Terrarium. Beautiful piece of Live Art!!!
By Rich K.
Response from Sky Terrarium· Apr 8, 2024
Hello Rich, Thank you very much for your feedback. We hope to receive your support many more times in the future. Please stay updated on our product's new improvements on our website or Facebook page. Wishing you a peaceful day. From Sky Terrarium with love.
Amazing!!!! They even called me personally to ensure quality!!! Highly recommended!! Not a scam!!! Beautiful product and service!!!
By Joseph R.
Response from Sky Terrarium· Feb 28, 2024
Thank you for your order: ST11122 Hopefully your wife was pleased with this unique Valentine's Day product. Sincerely, Sky Terrarium!
The terrarium is beautiful. I give them a 5, however, because of customer service. We had the tree replaced twice because it was dead two times upon receipt due to problems with the usps. They could not have been more kind of helpful. I did have to return it at my cost the first time. I don’t think I should have had to do that but the overwhelmingly positive attitude the entire time keeps their rating at a 5. I would ask them to pay for exchange postage if you have to return for similar reasons. Best,
By Amy B.
Response from Sky Terrarium· Feb 28, 2024
We know that we have spent a period of time together to bring the Tree of Life to you. We incurred financial losses for this order. However, in the end, the two exchanges of sending back the item were worth what you have given us: your kindness, your patience. Finally, we have completed this journey together. Thank you very much, and we hope you will take good care of it. Sincerely, Sky Terrarium!
The terrarium is such a fantastic, different addition to my home! I love it
By Tracey W.
Response from Sky Terrarium· Feb 12, 2024
Thank you for your positive review of order #ST11049. You are an authenticated user for Trustpilot, which is incredibly helpful for our Studio. We hope you will take good care of the Tree of Life. Once again, we sincerely appreciate your order.
