Great service
Great service
By Diane E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We bring to you the product known as the "Tree of Life." A beautiful and meaningful gift for everyone. We are ready to listen to reviews from you, whether they are negative or positive. We will take them into consideration to improve it even better in the future. We hope that you or those whom you have gifted it to will feel joy and happiness upon seeing the Tree of Life. Thank you. CEO of Sky Terrarium LLC.
Sky Terrarium (skyterrarium.com) has 51 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
51 approved reviews, newest moderated first
Great service
By Diane E.
I had an issue with my order and they were quick to replace it. It’s absolutely beautiful and I love it.
By EdieAnn L.
The smiles and elation to the lady it was presented to. Unique and precious gift
By Mark N.
The tree came with no leaves on it. It’s brown and not growing. Unreal!
By RICHARD S.
Customer service is fantastic. The shipping of the new tree was way faster than I expected, and they took care of their packaging.
By Covy F.
I haven't gotten my order yet!
By Susan R.
My order #ST110672. I sent you a picture of the dead tree you sent me. You agreed to refund me 145.00 of the 199.00 I paid you. To this date I have not received the refund. Is this the way you treat disabled veterans? Where is the refund you promised. I need the money back ASAP. Where are you. Why hasn’t someone BLACK-LISTED YOU. You have so many complaints from people regarding your SCAM. I want my money. ANSWERE ME!!
By Michael G.
Came in really bad condition
By Kelsey R.