Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
394 reviews
SkyTabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkyTab is Shift4's next-gen, all-in-one point of sale and restaurant management platform. Packed with cutting-edge technology to boost your bottom line and deliver five-star guest experiences — from front-of-house to back-of-house and everything in between, our super-charged tech is ready to serve. Features include: Online orderingMobile ordering & paymentsReservations & waitlist managementCustomer loyalty programLabor managementReporting & analyticsInCharge mobile appMarketing toolsThird-party integrations
SkyTab (skytab.com) has 394 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
394 approved reviews, newest moderated first
Placed an order online with skytab and never received my order and they charged me for delivery and a tip😡😡😡
By Lisa P.
Response from SkyTab· Jun 30, 2025
Hi Lisa - We’re sorry to hear about this frustrating experience. While SkyTab powers the payment side, the restaurant handles their own online ordering and fulfillment. We recommend reaching out to them directly so they can make things right.
Muhammad patel. Excellent service and very good support me... Thankyou Alpa Dave 😊
By Alpaben D.
Response from SkyTab· Jun 30, 2025
Thank you for taking the time to leave a review. We're glad to hear Muhammad provided excellent service and support. We appreciate your kind words.
Eric Shackleton really did make the transition from our old service provider to the new one so easy. No stress or pressured marketing calls. Highly recommend
By Lee H.
Response from SkyTab· Jun 30, 2025
Hey Lee - Thank you for the great feedback. We're glad to hear Eric made the transition smooth and stress-free. We appreciate the recommendation and your trust in SkyTab.
fantastic personal service Eric is very professional
By Dominic C.
Response from SkyTab· Jun 30, 2025
Thank you for the kind words, Dominic. We're pleased to hear you received excellent, professional service from Eric!
Eric Shackleton provided out business R J Burgess Funeral Directors with a new pdq machine. It has reduced our overall cost and provided us with a much better machine. 5* service Thank you
By Ian B.
Response from SkyTab· Jun 30, 2025
Thank you for the feedback, Ian. We're glad to hear the new terminal has improved your operations and reduced costs. We appreciate your trust in SkyTab, and commend Eric for delivering excellent service.
Great service as always , would highly recommend bringing Eric into your business, always on hand to solve and sort any issues out .
By Raimonds D.
Response from SkyTab· Jun 30, 2025
Appreciate the kind words, Raimonds! We're glad to hear Eric continues to deliver top-notch support. Thanks for taking the time to leave a review.
Got a fantastic call from Eric who talked me through everything and he sent our new terminal very quickly. He helped with the set up and follow up calls to ensure all was good, Cant recommend enough
By The F.
Response from SkyTab· Jun 30, 2025
Hey there, thanks for the great feedback! We’re thrilled to hear Eric provided such helpful support from start to finish. Glad everything’s running smoothly.
I run a very fast-paced, mobile catering operation and my staff tell me the 3 SkyTab machines we now have are the best of all the many payment devices we’ve tried over the years - including Dojo, who we were happy with until we tried these SkyTab machines. TBH I didn’t want to change but now I’m really glad I did - these SkyTab machines are slicker and quicker, have MUCH better battery life, I’ve gotten exceptional customer support from Alan Davies, and all at a lower price than I was previously paying. Win, win for us!
By Timmy B.
Response from SkyTab· Jun 30, 2025
Love this, Timmy! We’re so glad you made the switch—and even happier to hear SkyTab is delivering on speed, battery life, and value. Thanks for taking the time to leave a review.
