SkyGeekReviews of skygeek.com

Purchased some Xiameter RTV 4130J. Label states it has a shelf life of 1 year. Attempted to cast some seals less then 2 months after purchasing and it is defective/won't cure. Write customer service and come to find out that if the order is over 30 days any claims on a defective product are null. Poor customer service, shady policy that isn't Clearly put out there. $100.00 flushed down the drain. Spend your money elsewhere if you want to be treated well.

Poorly run drop ship company. First, if you come across a website for a company that does not list a phone number, be weary. You can google them and get it, but the do not post it on their website. They stock very little so be forewarned. I have been waiting for 20 days for my order...I called a few time and you rarely get a live person. The one time I did, he said I would probably get it last week...yeah, right! Stick to the big boys you are better off. Their website has a lot of bugs also. I received an order conformation number and a link to check on the status of the order. Every single time I click on the link, it says there is no such order. I have read in other reviews they have experienced the same issue. I am one and done with this company that is for sure.

Still waiting on my order, after weeks, with absolutely no information other than I was charged. Initially, I ordered an item that said it would ship in about 6 days. Then I got an update giving me a, much later, specific day that it would ship. Before that date, I got a tracking number and my order was on its way. Tracking number shows returned to sender immediately. I went through their review process that was emailed to me. No response. I emailed them. Still no response. All dates have come and gone, their web page says the order was filled and I have nothing and they have my money. They seem to be aware of their online reviews, so maybe I can get some answers by telling others about my experience. My only recourse after this is to report the fradulent charges to my card. Either way, I don't recommend them. Anyone can see from their reviews that this has been an ongoing issue for this company. I should have checked before I ordered. UPDATE: I received an email on the 12th, stating they reached out to me with a new shipping date after the order was returned to them. This is absoluely not true. I received an email April 28th stating the order would be shipped out on the 8th. April 29th I received an email with a tracking number which ultimately was returned to the sender on the 30th. I responded to an email asking to rate the service on May 2nd and I responded that I had not received anything and the order shows it was returned. The first I heard from anyone was May 12th, one day after I posted reviews to try and get an answer. I was told it would be arriving on the 12th and it did not. It finally just got here on the 14th and IT IS NOT WHAT I ORDERED! I ordered 5 gallons and received one. Saga still continues.

I would not utilize this company again. Sent the product, but was very near expiration date for shelf life. Poor customer service when confronted. Opportunistic when given the chance, so I do not plan to do business with them again

Don't order from this very dishonest company!! I placed an order with Sky Geek on 4/1 and emailed my cancellation 2 hours later because the shop already had these supplies in stock. Sky Geek refused to cancel without a restocking fee!! They claimed the order had already shipped and that I should have called them. This was a complete lie. Fed Ex shipment showed that it shipped 3 hours later that evening. There is no phone number on their site to call they , only email to customer service. I hope these NY crooks go out of business. Use Aircraft Spruce instead!!!

Did not send the right stuff. Website said there was a long lead time (over a month), which we were fine with. Then the order shipped a couple days later, and it is the wrong part. First time using SkyGeek, and it was disappointing.

The company sent me the incorrect brake piston. They insisted I ordered the incorrect part. I repeatedly showed them with screenshots from their website, ordering options and cart that the part they sent me is not even listed as a part for sale. They want to charge me a $50 restocking fee for a part they sent to me incorrectly. In addition I also need to pay the shipping fee back to their facility which will be at least another $20-30. So I am out the cost of the part I ordered, and I don’t have the correct part, and they want to charge me $50 restocking and shipping costs. So basically I will have to pay twice if I want them to TRY TO GET ME the part I ordered all due to their mistake in sending the incorrect part. Their unwillingness to even see how this is their mistake is really messed up. Owning three planes, I won’t be looking for replacement parts from Skygeek! Really short sighted business practice.

Don’t hold your breath waiting on your order to arrive or to be shipped for that matter! I placed my order on 10-31-19 and STILL HAVE NOT RECEIVED IT .. they claimed they sent me a confirmation stating it would ship in 12 days ......but I didn’t receive that either. Even using their dates it been 17days and still NOTHING. IF YOU TRY AND TALK TO THEM YOU GET SENT TO VOICEMAIL.. IF YOU EMAIL THEM ITS LIKE TALKING-TO A DRONE.. Bottom line is ,If ya don’t really need what your ordering in a timely manner then this is the place to order it, BUT if you need it in the foreseeable future DON’T ORDER IT HERE! I gave them one star because I think you have to or I wouldn’t have given them that.