SKEGICReviews of skegic.com

Bought. Never arrived. Have gone back and forth with customer service and they showed me the delivery photo of a delivered package that is not my flat and I never received. They are refusing to refund or send another.

I ordered the SKEGIC Nexus Ultra 180W Charging Station (order SKEGIC216151) on September 21 and paid HUF 74,100 the same day. Almost four weeks later the order status still shows only "Confirmed": it has not been shipped and I have received no tracking number. I emailed SKEGIC customer support about it on October 7 and received no reply in 9 days, so I had to send a reminder on October 16. Taking payment immediately and then going silent is not acceptable. Until SKEGIC either ships the order or refunds it, I cannot recommend ordering from them.

What an absolute scam - take your order, take your money & then ship the product to goodness knows where... Then customer service says it's been 'delivered' and they don't care where to. Tracking photos show a woefully inadequate amount of information on the shipping label - there was no chance it would get delivered properly! The photos also show the delivery was left in a completely random location that was definitely not the correct destination. The customer service bots barely understand the information you give them, so don't even try to figure out what happened or where your delivery went. They don't care,they've already got your money!

Unfortunately, my experience with Skegic has been extremely disappointing, especially considering the premium positioning and specifications advertised for their products. I purchased several Skegic products, and I am experiencing issues with most of them. The Nexus Max has problems with wireless charging and generates a considerable amount of heat. The MagFold power bank made my phone extremely hot while delivering a surprisingly small increase in battery percentage. I regularly use power banks from different brands, including original manufacturer products, and I have never experienced this combination of excessive heat and such poor charging performance. The Pilot Charger is another major disappointment. During my tests, with both my MacBook and iPhone below 30% battery and connected to the two 65W USB C outputs, I was seeing only around 30W of total output, with peaks of approximately 38W. For comparison, my Anker charger can comfortably deliver much higher power to the same MacBook when used with the appropriate cable. I contacted Skegic customer support and provided detailed explanations, photos and screenshots. So far, however, their responses have mainly consisted of generic explanations about wireless charging normally producing heat and the requirement to use an appropriate cable and a single device to achieve the advertised 140W output. That does not really address the specific problems I reported. When you buy products marketed with premium specifications, you reasonably expect premium performance, reliability and effective after sales support. Based on my experience so far, I have received none of these consistently. At the moment, I simply cannot recommend most of the Skegic products I purchased. My support case is still open, so I will update this review if Skegic takes responsibility, properly investigates the issues and provides a satisfactory solution.

Nachdem wir nach einer Ladestation für unsere Küche suchten, wurden wir bei Skegic fündig. Nachdem gleich das erste Gerät kaputt war, sendete man uns direkt ein neues. Dieses hat nun, nach gerade mal 2 Monaten, den Geist komplett aufgegeben. Man würde uns jetzt wieder ein neues schicken. Wenn man das mal ausrechnet, wird einem schnell klar, was für „hochwertige“ Geräte Skegic da verschickt. Alles äußerst Fragwürdig und alles andere als Nachhaltig.

Man hat mir zweimal hintereinander ein defektes Netzteil geschickt. Nachdem ich kein drittes mehr wollte und stattdessen eine Erstattung, wollte man, dass ich die Netzteile auf meine Kosten zurück nach China schicke. Ich hatte mit Paypal bezahlt, aber auch hier greift der Käuferschutz nicht, da SKEGIC den Rückversand zunächst auf meine Kosten verlangen kann. Kurzum: Schlechte Produkte und schlechter Support. Lieber die Finger weglassen und gleiches bei Amazon kaufen. Hier passt wenigstens der Service.

I ordered the wrong item and when I asked about their return policy they told me I could return it but that would be expensive and if I leave a 5-star, I could get a free item. So, instead of a valid return or exchange policy they are selling 5-star reviews for free product. This is not the type of company I prefer to deal with.

I purchased a cord that I had to followed up with because I could not get any shipping information on for a week. I finally got the cord about 2 weeks after I purchased it. I realized that purchased the wrong cord. I reached out to exchange and this was their response: Sorry, if you want to return it and exchange it, you should return it by yourself and it may be expensive. Alternatively, if you are willing to leave a 5 star review for us on Trustpilot, we would be more than happy to send you one item free of charge. I then left a review that they said did not post, and asked me to submit another review. Going to throw away the cord and purchase from Amazon, which is what I should have done in the first place. First and last time purchasing from Skegic.