Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
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149 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your online seafood market. Natural, fresh wild salmon and seafood delivery. Order lobster, salmon, shrimp, scallops, cod, crab cakes and more!
Sizzlefish (sizzlefish.com) has 149 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
149 approved reviews, newest moderated first
Sockeye & Atlantic Salmon are equally delicious with generous portions and to make it better, their management actually cares by calling their customers to ensure what they received meets expectations. That is "old school" and appreciated!
By Joseph M.
Sizzlefish made Christmas gift giving a breeze this year! Instead of sending gift cards to family members out of state I was able to surprise them with a variety of healthy meals to start the new year eating well.
By Caitlyn C.
My experience with Sizzlefish was disappointing. I paid $124 for 12 softshell crabs, but the largest was only 3 inches. After emailing customer service, I was required to measure each crab before they would send a replacement. Regrettably, the new order was even smaller, and I would advise others to be cautious when purchasing from this company.
By Ralph G.
Although my shipment came completely frozen I was so disappointed on the size of my soft shell crabs. They were literally the size of my index finger and I am a female with small hands. The body was wide as my thumb and long as my finger. I had to compare size with my fingers beat they were definitely smaller than my hand. One and done!!! A big rip off!! Over priced!!
By Nancy H.
Received my first box of fish from Sizzlefish. I was home to received it and opened it up to find a distinctly fishy smell. Opened it to find that the fish wasn't frozen. In fact, it wasn't even cold. It was WARM. Absolutely outrageous. I immediately cancelled my subscription and complained to the company and requested a refund. I have used other fish delivery services that were able to deliver frozen product and wanted to try Sizzlefish for different variety. Never again. Caveat emptor.
By Nancy M.
Terrible!!! Ordered Sea Bass and it was less than 2 ounces for $25. Talked to Ethan Spivey at Customer Service. Didn't care. Offered a generic reply wiyh no solution. Never again
By Shaun
I ordered 24 soft shell crabs and used a code for 6 extra. Order showed the 6 extra crabs but they never showed up. When they email you for a review the email won't let you write a bad one. Havnt heard back about my missing crabs yet.
By Don G.
I have been ordering for two years now. My favorites are the Ivory Salmon which I had here for the first time and the rainbow trout that i fixed exactly like the recipe that they included. The only possible down side could be the price, but I feel it is worth every penny. It always arrives frozen and in great shape. I am SOLD ON THIS COMPANY!
By Toni E.
