Terrible
Terrible. They tried to call me, looked like a scam. They verified details so all seemed ok. They then cancelled my order a few days later without notice or explanation. Never again, dont recommend.
By LOREAL
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
304 reviews
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#1 USA prepaid sim card provider.we specialized in prepaid sim cards for travelers and will deliver your sim card to your home address within 3 business days.
SIMS 4 USA (sims4usa.com) has 304 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 37 reviews with 1 star · Clear filters
Terrible. They tried to call me, looked like a scam. They verified details so all seemed ok. They then cancelled my order a few days later without notice or explanation. Never again, dont recommend.
By LOREAL
Unresponsive! They stole my money. I ordered a e-Sim with an activation date earlier this week and they never did anything. Beware and think twice before buying something from them. They might just decide to ignore your calls, emails, chat messages leaving you totally powerless. Multiple attempts to solve this situation amicably but it is hard to do anything when customer service is ghosting you!
By Isa
No one answered my calls no support ordered sim card for may 1 no card recieved what a scam
By john E.
I purchased an eSIM for use in the USA three days prior to my departure, expecting a smooth and prompt delivery as advertised. Unfortunately, not only did I never receive the eSIM, but my repeated follow-ups went completely unanswered. Despite multiple attempts to contact support, I was met with complete silence. Yet, the payment was processed instantly, and they had no issue taking my money. This experience caused unnecessary stress during my travels, as I had to find alternative options last minute. I expected better communication, especially for a service that travelers rely on while abroad. I do not recommend this provider based on this experience. I hope they take steps to improve their customer service and delivery reliability in the future. I recommend Holafly.
By Rodica
ganz ehrlich so beschissen wie es läuft nein danke man kann es nur einen tag spieleneswegen nop
By seng
The first 2 orders Paypal rejected the order. Direct payment confirmed order but no esim had been delivered. No communication possible. Review stars do not match company.
By J. P.
Very bad experience. I don’t have got any information how to install it. Or any kind of information.
By Kunde
There is no support as the website support team is not active. Better to get a SIM after travelling to USA
By ANIL S.