I love the equipment and hate the…
I love the equipment and hate the customer service experience.
By Grant B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
342 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Out on the water, the gear you run could make all the difference between uncertainty and confidence. With our strong commitments to quality and reliability, as evidenced by our broad portfolio of industry awards, Simrad will get you there like no one else.In addition to delivering equipment you can rely on, we’re also committed to delivering the most forward-thinking and practically-designed equipment on the market.Today we offer a range of sophisticated auto steering, navigation and safety products for vessels of all sizes, from small vessels on inland waterways to larger coastal commercial and passenger craft.
Simrad Yachting (simrad-yachting.com) has 342 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 18 reviews with 2 stars · Clear filters
I love the equipment and hate the customer service experience.
By Grant B.
For a vendor websie it is very weak. the product information is lacking in specifications. the discription reads like marketing brochure rather then technical information. the dealer list is out of date. I have visited dealer locations that have been out of business for a year or two. every time I call tech support, it is a one to two hour wait. the only reason I gave them 2 stars instead of 1 star is that their technicians are knowlegeable after the long wait.
By Dennis