Simply MovingReviews of simplymovingny.com

They damaged our front door, $1000, they scratched up our new floors and walls, they dented our fridge, they didn't have the equipment to move items so they said they would be back and never showed up, they didn't move a fridge into our house but left it in the garage, I called 3 times and texted before anyone called me back, and even after that no one called back to resolve my problem. They also charged an extra 500. I disputed 500 but I should have disputed the whole thing with the damages I now have to fix along with hiring someone else to move items I paid for but didn't get moved. Don't go with them

When they arrived they were all set to try any change the price, I was ready for them, I call the manager right away. Even with me and my husband watching them somehow 3 boxes were lost. I was watching them moving everything out of the old apartment. My husband was at the other end watching them packing the boxes, he stepped away for 5 minutes to use to use the BATHROOM, so make sure you use the bathroom first and have more that 2 people.

This company showed up late, overcharged what was quoted and caused damage to our home when moving our items out. They did not store our items in temperature controlled units as contracted to do so and they refused to deliver our items without extra payment. We attempted to reach them by mail but the certified letter was returned because they are not at the address on their BOL or Invoice. They did not answer the phone, return our calls or our emails. They would not help us file a claim on the damages. They also damaged the majority of our items and many are missing. It was a horrible experience. They are a fraudulent company DO NOT USE!!

Thanks to Nathan and Owen who helped me moved yesterday. Great job guys💪😊, highly recommended. They are kind, helpful, and trustworthy. I even gave them the payment to a furniture to pick up and they did with no issues. They are so patient enough to dismantle and assemble my big table that didn't fit the door. They handled my things gently, all completely delivered. Sadly, I wasn't able to give my tip, but looking forward. Thank you very much, I definitely recommend SimplyMoving and especially Nathan and Owen. Thanks again, keep up and Godbless!

Please do not use this company, they broke my furniture and after a year sending forms and letters and complain to the Better Business Bureau, they refused to send me my money. The better business bureau cannot help you they will do nothing for you. The company will not respond to e-mails phone calls or nothing. Be very careful with the contract, my contract stated amount was $1,973.55. and the same day of the moving they told me I need to pay another $2,000.00 more They do that because at the day of the moving the customer does not have time to change to another company. They still the money of the Senior citizens. This company is not good it is garbage. Please go to another moving company. They just want your money they destroyed my furniture. They refused to pay..

dishonest and non-professional at all. Disrespectful crew. They broke many of the items. My mahogany top dinner table- damaged- cracked for their negligence. The chairs were dragged all over until they broke, love- seat and sofa- fabric satined, torn and damaged. When I complained, they simply said "file a claim".

Broke two items when packing into truck. Decided to take nearly 40mins longer to travel between locations when they were right behind us. When we called them they stated there was a broken down vehicle which was total BS. They thrn charged me for their break time. Wont use again, dishonest.

Hired Simply Moving to pack and move the contents of my apartment on 8/31/2021. Movers "packed" empty boxes (full of only packing paper), plus other large boxes filled with single small items (i.e. a single disposable face mask). Simply Moving refuses to refund us for this or acknowledge their fraudulent actions. Simply Moving damaged several pieces of furniture (including a custom built, solid wood dresser that will cost $1400 to replace; a $600 dining table; a $600 lamp; five one of a kind ceramic pieces of art each costing around $500 to replace; plus several plates and other smaller items). Total damages exceed $5100, plus the ~$1200 moving fees. They packed things so poorly that one box was leaking. When I opened it I found a half full box of toiletries that were just thrown into the box - some of which had opened. At the bottom of the box were 3 pairs of prescription eyeglasses.