SimplehumanReviews of simplehuman.com

Den ene stjerne for deres umiddelbare gode produkter! Men kundeservice er helt i bund! Har et ødelagt produkt, og har nu i flere uger sendt adskillige billeder og beskrivelser, og jeg mangler stadig et nyt produkt! Deres kundeservice er under al kritik!

We have had many simplehuman products. They used to be awesome. But more and more they just don't last. Our last soap dispenser lasted just over a year. IT COST $50!!! So we tried to get a warranty replacement. They admitted (after making us jump through hoops) that it was their fault. They said they would give us a $50 credit on their site. But the comparable product now costs $70! So we would be paying them $20! We found knockoffs on Amazon for less than $20. Even if they don't work, we can't be much worse off.

I've had my kitchen trash can for 2-3 years. The first one came dented, but the company was quick to send me a new one. However, the new can is malfunctioning, and I have conducted all the options provided to fix the problem. The lid barely opens, and when it does, it closes faster than anyone can throw anything into it. I have a much cheaper can that is also a motion sensor can, and it is in the laundry room. It has lasted longer than the Simplehuman can. The laundry room trash can has not given us any issues. I know the old cliche is you get what you pay for...until you don't!

I've now had two hand soap dispensers and neither lasted through their warranty period. A very pleasant Customer line, but the dispensers are not worth the money! Buy elsewhere for a third of the price.

Looking at their quantity of 1 star reviews, and the fact they never reply online I should have realised when both bathroom mirrors stopped illuminating I would be disappointed with their response. Good name, bad company.

I have purchased a couple of the kitchen bins, and they have been great. However, one started to lose the protective lacquer, contacted Simplehuman providing evidence of the issue and the serial number and we have a replacement being arranged. Such a friendly and simple process, I only wish other companies respected their customers as much.

Expensive, yes. But so far the step, motion, and smaller bathroom cans are awesome quality. And the bags that fit perfect without having a inside liner can that takes up space, works phenomenal. I also have the plunger set for the bathroom that works great, the wand and plunger are magnetic so it stays within and toilet water don’t spill. The only reason I see this company getting bad reviews is customer service in the price. I think it is worth it because of the quality in which the products are made, and I have not had one issue over the past three years or so. I also have the sensor pump for paper towels, and the paper towels they sell are not as thick as bounty but you get more for dollar buying the rolls with 250 sheets each.

I have been using Simple Human N series bags for three years, and my experience has been fabulous. These bags are SUPER human. I get 100 bags at a time, and they last for about 8 months. In three years, I've torn two bags. They hold an amazing amount of weighty trash, including an iron skillet. When I purchased the can and starter bags, I had no idea what I was getting. When I needed replacement bags, I was surprised at the low price. Simple Human is clearly a customer-focused company. Little things like a fold in the first bag so it's easier to pull the bag out, and a reminder sticker to let me know when I'm getting low, are little things that go a long way with me. Also, the price is reasonable, even for my tight budget. Thank you, SimpleHuman!