Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About SimpleCitizen
Helping immigrants since 2014.With our 100% money back guarantee (we'll pay your government fees if you don't get a green card), our passionate team strives to help each and every applicant accurately prepare and submit their immigration application.
SimpleCitizen (simplecitizen.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
I would definitely recommend simple citizen. They were so easy to use, and they were very helpful whenever we were confused about a part of the process. The file sent to us was very well done and we were able to submit the application with no issues. Even when we had minor complaints, they went above and beyond to fix them. 10/10
By Hugo H.
Highly recommended this place
Highly recommended this place.
I found a simple citizen online. they helped us so much in terms of organizing our documents, and the process was so easy, takes about 1-2 hours to finish. we applied on 02-14-2019, And get our interview notice August 2019. we went to our interview today, the IMMIGRATION officer made a Complement on our file is organized well. and we were asked a few questions about our date. and get an approval on the spot.
By ivy L.
10/10 Recommend
10/10 Recommend! Customers service is great and responsive. Matthew went above and beyond to make sure my application was accepted successfully, despite USCIS giving me so many issues.
Simple Citizen saved me lots of headache, time and money. It really is a great value for what you get. Thanks to the team at Simple Citizen I finally have my Green Card.
By Georg C.
An Amazing affordable service with a very friendly team who are helping us in a long process!
SimpleCitizen has been of great help to us through the Adjustment of Status process more than I can possibly say. It's such an important and precise process that I definitely wanted someone to help us with! We found SimpleCitizen while googling some immigration questions when I and my wife decided to apply back then, and I couldn't ask for anything more than what SimpleCitizen full package offered, filling the application was so easy, simple as signing up for an online website! We appreciated it so much that they translate all the necessary and needed documents free-of-charge within the package, peace of mind to us! I was already stressed about this process, filling all these forms ourselves would take months, and finding a USCIS Certified Translator would also take a while and would be costly, not to mention that any mistakes we might possibly make would just ruin everything and this is definitely not something we wanted to leave an error margin in! But with the lawyer review within the package, we felt very confident!
I remember at times we were getting very impatient because the SimpleCitizen team were very busy, and there were numerous holidays at the time so it took a while for our applications to be reviewed by an immigration lawyer before we submitted them to USCIS. I, as you’d imagine, was getting so depressed waiting. James personally contacted me, followed up with us and assured us that everything will be reviewed soon and that this review is very important, and it really was! Now we’re very grateful that we waited for that review and that we were patient, it was so worth it because we didn’t receive any REFs where I see many people who filed around the same time as we did receive RFEs which takes so long to deal with and freezes the immigration application, so we’re so grateful, really for everything the SimpleCitizen team helped us with.
A very especially thanks to Razia, who have helped us literally more than I can ever say!! She’s very understanding, communicative and did everything to answer our questions and to help us in the most friendly and also professional way. This process is very precise and can be really depressing and scary at times if you’re going through it alone, that’s where Razia made all the difference! Whenever we had any questions, I just go to the chat button in the website and ask our questions, (when we planned to move to a new apartment, when USCIS didn’t update the fingerprint review status, when we thought of expediting the EAD, when the names seemed to have inconsistencies, and in many many other situations that kept me personally from sleeping sometimes!) Razia was there! helping, advising and making us more confident and relaxed in this whole process! Which we’re forever grateful for!
Last week we got a status update that the EAD is approved and a new card is being issued! Probably the AP too but the EAD is most important for us, we wouldn’t have had it issued under 3 months if we had any RFEs, which we didn’t have thanks to SimpleCitizen team’s help, especially Razia’s! We are so excited to receive the EAD card in the mail this week! :)
This service is worth every single penny in our opinion, we definitely couldn’t afford an attorney, but we got everything an attorney would do and even more! (with a bigger team, free translation, and on-going live chat for the whole process!) on SimpleCitizen for about $350, definitely worth it in a long immigration journey. We’re waiting for our interview and the Green-Card and will write another review then! (Since SimpleCitizen is still helping us even after filing!) and we’d really love to send a thank you letter and maybe a gift to Razia for her GREAT help! ( if it’s okay with the SimpleCitizen policies).
Thank you SimpleCitizen for helping us navigate this complex immigration journey. You’re changing people’s lives here for better, and making a huge difference, we’re forever grateful.
By Mo
It sucks
It sucks. If you have any other choice, never choose it.
1. Slow response, taking many days. Even no reply. Ridiculous.
2. The poor organization makes you panic especially when dealing with docs filed to the government. They can even lose your doc.
3. Never more disappointed before
By Anonymous
SimpleCitizen offers the best help!
SimpleCitizen has been a great for us during the very confusing process of applying for a greencard for my husband from the Netherlands. We first filled out the information on their online system and then their system compiled all the documents into a 600 pages package. They have helped us through every single step of the entire process and always respond within a short amount of time. We can feel that they are really there for you. They guided us through the whole process and let the documents be reviewed a lawyer. We would otherwise spend thousands of dollars hiring a lawyer doing essentially the same thing.
People in simple citizen understood that our case is very urgent because we need to travel abroad soon so they did everything for us very efficiently and we are very grateful that this company is there for people in similar situations. Especially McKay has been a great help and so are many others who contacted us in the company throughout the process!
By WENJING X.
Great service & value
Overall their service offers great value for your money and I recommend them if you are not time constrained and if your case doesn't have any special circumstances. I recently completed my Adjustment of Status based on marriage successfully in a little over a year, the only hiccup was a Request for Evidence from USCIS. SimpleCitizen helped us to put together a response package but it took them almost two months, during this time we received little information from their customer support. I got the impression that the company is currently processing more cases than their staff is able to handle. Thanks a lot to Matt for working with us on my case and following up through the whole process.
By Rogelio T.
Highly recommended!
SimpleCitizen was awesome! The name says it all, they’ve made the whole complicated immigration process such a breeze for me and my wife. To all my African brothers & sisters, if you’re contemplating using SimpleCitizen just do it! I did and didn’t have no problems at all. It’s very easy and SimpleCitizen’s straight forward software takes you through the whole process with the up to date forms and everything, they can also have some expert review your application before you finally send it in. Just do it and get yourself right!