Still haven’t received my order and the…
Still haven’t received my order and the customer service # isn’t a working #. What a crock of sh**, their website should be shut down!
By Brooke N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paint by numbers will help you to dive into a creative journey where you will have an opportunity to unwind, recenter and feel like a kid again!
Simple Painting (simple-painting.com) has 96 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
96 approved reviews, newest moderated first
Still haven’t received my order and the customer service # isn’t a working #. What a crock of sh**, their website should be shut down!
By Brooke N.
Have yet to receive what I ordered and paid for!
By NCO T M.
Ordered two weeks ago and still haven’t received shipping information or anything
By Daisha H.
Stay well away from this company. It’s a total scam. I ordered a painting December 1. It is now January 2 It still has not arrived. Customer service is nonexistent. Save yourself your money. This is a scam. Do not order from them.
By David M.
I had ordered an easel and it didn't come with my painting despite being notified that everything in my order had been shipped. They had a quick response when I notified them of my missing item. Also felt like this paint clumped on my brushes more than other brands I have used. Still liked my finished product!
By Elizabeth
Very different experience. Once it is finished, the look feels so satisfying. Took a little bit of time for the delivery. But that's fine with the end product.
By Vanessa D.
There are a few very important colors missing. The canvas is dirty, the parcel came from china and looked like sh** at the arrival.. oh and it stinks like old fish. Be smart, don’t buy there. Such a scam.
By K G.
Shipping takes FOREVER (still hasn't arrived after 2 weeks). Items come from China though they advertise being an American company.
By Kat R.