Poor packaging
Easy order, shipment took approx 2 weeks But the canvas' box came in just a bag, and it got hit during the shipment, causing a damage on the canvas', luckily on the side I'd suggest a safer packaging
By Federico
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paint by numbers will help you to dive into a creative journey where you will have an opportunity to unwind, recenter and feel like a kid again!
Simple Painting (simple-painting.com) has 96 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 6 reviews with 3 stars · Clear filters
Easy order, shipment took approx 2 weeks But the canvas' box came in just a bag, and it got hit during the shipment, causing a damage on the canvas', luckily on the side I'd suggest a safer packaging
By Federico
The paint was sub standard, as couldn’t cover the numbers and lines.
By customer
Great product but quality is poor.
By Anon
The packaging was poor , the paint containers had burst and dried up. Hoping to resolve this and report back.
By Lauren Hall T.
I had ordered an easel and it didn't come with my painting despite being notified that everything in my order had been shipped. They had a quick response when I notified them of my missing item. Also felt like this paint clumped on my brushes more than other brands I have used. Still liked my finished product!
By Elizabeth
I sent in one of my own designs to have a custom paint by number, but for some reason when you all printed it on the canvas it's missing a letter?? This is my 2nd time trying this company, this is the only negative thing I've experienced. Other than that it's been great
By Tara R.