SilonnReviews of silonn.com

Only reason I gave 3 stars is because of the difficulty of ordering the part i needed , you cant just give the company your credit card to place the order for what you need . You have to go through a bunch of hoops to get the order done. I did get the part quick once I was able to do all the steps to place the order.

We bought this unit from Amazon about a year ago. We have decent water quality in our East Bay home in the San Francisco Bay Area through EBMUD (East Bay Municipal Utility District). We have used Crystal Geyser bottled water ever since we bought this. I agree that the instructions are weak. It took me a while to change the cube thickness. My big complaint now is that the self cleaning doesn't seem to work. When the unit gets loud, I try to clean it. None of the images show on the unit indicating that it is cleaning the unit. It has been a decent ice maker. We don't use the tiny scoop. We dump the ice bucket contents into a plastic open-top container in our freezer and that suits us. The Crystal Geyser water puts out almost clear ice.