The dress came perfect
The dress came perfect! I'm very happy with it.
By Maria R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
93 reviews
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Here at Ruby’s, we are proud to bring the best Prom, Homecoming, and Formal Dresses directly to you. No matter what the occasion is, we will help you find the perfect dress. Please feel free to come to our our store located in Maple Heights, Ohio. We can help you find the right dress and make sure it’s the perfect fit. We offer spacious dressing rooms, in house dress alterations, and knowledgeable staff ready to help.
Ruby’s Fashions (shoprubys.com) has 93 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 66 reviews with 5 stars · Clear filters
The dress came perfect! I'm very happy with it.
By Maria R.
So helpful! And big shout out to them! We were in Prom dress crisis mode and couldn’t find “the” dress in stock anywhere. Found it online at Ruby’s, called them and they assured us it would be to us in time. It actually got to us early!!! Great customer service and dress was beautiful!
By Darci
Very good service and quick turn-around.
By Ciri
The dress came in quicker than expected and I was extremely satisfied with the quality and size of the dress
By KL
I love my dress!! It was currently on back order, but the employees were so helpful! They offered to have it shipped as quickly as possible and it even came a week before the estimated date!! I am so happy with this dress and with this store 10/10 would recommend!
By Joanna
OMG... This gown is absolutely gorgeous. It fit me perfect when I tried it on. I will be wearing it for my sons wedding 7/3/2018. I couldn't be more thankful for Ruby's Fashions. They were able to get me the gown in such a short time.
By Kim from New Y.
Called the retail store and placed my order they went above and beyond to find me a dress because the original dress I wanted was not available until later date. Very happy with the dress no issues at all. Highly recommend them
By Kathy S.
Ruby’s is great, they sent my dress to me so quickly and it is beautiful!!
By Faith O.