Do not buy from this website
Do not buy from this website. Item not shipped. Website down. Contact info not available. No way to contact company. Reported to my bank as a scam and have been refunded.
By Robert S.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shoppingrate is listed under Appliances & Electronics.
Shoppingrate (shoppingrate.com) has 32 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
32 approved reviews, newest moderated first
Do not buy from this website. Item not shipped. Website down. Contact info not available. No way to contact company. Reported to my bank as a scam and have been refunded.
By Robert S.
This company , I think part of Hagel Trade London as they are noted as having taken my money have no place selling on the internet, if they are a company at all. I ordered a fridge/freezer 17th March 2023 which has still not arrived despite it being supposedly sent on the 21st March. Not able to communicate with company as email contact and telephone contact goes to a dead site or phone number as does the one to Hagel. Have raised the issue with my Credit Card administrator and hopefully will be refunded.
By Harry P.
Like a few reviews i have just read we purchased a ninja air fryer for £196.00 and never arrived. tried the email address and now not deliverable. tried the phone numbers and not working. This is definitely a scam website. DO NOT BUY FROM THIS SITE.
By Carl O.
Air Fryer has not arrived. Tried emailing but it is coming back undeliverable. Wish I had checked out Trust Pilot before I placed this order - definitely looks like a scam. Have contacted my bank but have to wait another week before I can lodge a Debit card dispute - just hope I can get my money back.
By JF
Sadly I to an a victim to this scam company. Fake e mails,fake shipping paid £196 for a ninja that hasn't arrived 'shock" contacted my bank and thankfully I can do a charge back...don't fall victim to these scammers,a headache I can do without
By Ceri D.
Yes would you believe it. Yes I have been done placed my order and no goods delivered DO NOT ORDER FROM THEM SCAMMMMM
By Colin S.
I so wish I hadn't ordered with this company. I cannot believe I didn't see these reviews before. I bought a Ninja Foodi Max and was told in the acknowledgement email that it would be shipped within 3 business days. 5 business days went by so I called, and emailed, and called and emailed nothing. So I left it a couple more days until today - the site is down and my further emails have bounced back! The payment was taken from a company called Hagel Trade with a single officer appointed of Aleksy Lisowski - he's clearly a crook! I've tried the telephone number of this company also, to no avail. DO NOT UNDER ANY CIRCUMSTANCES BUY WITH THIS SCAM COMPANY!
By Joanne M.
No reply to numerous emails, SCAM FRAUD COMPANY.... DO NOT USE... REPORTED TO TRADING STANDARDS... THIS COMPANY DOES NOT EXIST.. THEIVES ONLY
By Ian M.