Not user friendly
The web-site is impossible to navigate. The pictures and titles are outdated. They have a huge "restocking" fee AND you have to pay shipping AND the refund can take up to 8 weeks. Customer service was no help. If anyone else sold the badges I needed I would purchase from them in an instant.
By Texas C.
Response from Shopnamebadges· Feb 11, 2020
Dear Valued Customer, Thank you for your review. I'm sorry to hear you had such a frustrating shopping experience, but I really appreciate you bringing this to our attention. Your feedback helps us to do better. We are in the process of updating our website to provide a superior and more engaging experience. Our new website will be launching in a short while and we would appreciate a chance to continue to earn your business. Until then, please accept my sincerest apologies and thank you again for your feedback. Sincerely, Deana McCutcheon Customer Service Manager




