Impressions Online BoutiqueReviews of shopimpressions.com

Response from Impressions Online Boutique· Apr 26, 2021

Paige, We are sorry for your experience. We believe we have resolved this issue satisfactorily with you. We hope to have an opportunity to earn your business in the future. Sincerely, Impressions Online Boutique

Response from Impressions Online Boutique· Mar 21, 2020

Hi Kayla, We are sorry for your experience with this dress. Our customer service manager will be contacting you to help resolve this for you. We are surprised to read of the fitment issues you have described and we will plan to inspect the garment once we have received it back. It is possible that the dress was somehow defective and we failed to catch the issue during our inspection process. Please know that our intention is to never be misleading with our product images or product descriptions. We will get this issue taken care of for you and we hope we have an opportunity to earn your business in the future. Sincerely, The Impressions Online Customer Care Team

Response from Impressions Online Boutique· May 11, 2019

Hello, MC. We are working to resolve this issue with you and you should be receiving an email from our manager very soon. We are very sorry for your experience but we look forward to continuing our conversation with you to ensure we do everything possible to serve you!

Response from Impressions Online Boutique· Jan 8, 2018

Elizabeth, we are sorry to hear that you had fitment issues with some of our rompers! We have reviewed your orders and noticed that all of your merchandise was delivered with free shipping within 3 business days of being ordered and that you have since been fully refunded for all the merchandise that you returned to us. We would really like to better understand the reason for a 1-star review. Although we cannot guarantee the right fit all of the time, we do pride ourselves on providing a positive customer experience. If you could please email us at [email protected] we would love to open up a dialogue to better understand how we can earn your business again!