Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
180 reviews
Impressions Online BoutiqueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A woman’s wardrobe is her opportunity to stand out and make a lasting first impression. Launched in 2012, Impressions Online Boutique offers a wide range of apparel to fit any woman’s unique sense of style. Our clothing and accessories are carefully curated to provide our customers the latest fashions. To keep our customers in style we post new arrivals daily, as well as offer stylist picks to help any indecisive shoppers. Impressions Online Boutique is a fashionista’s best place to create the perfect wardrobe.Beyond helping you look your best, Impressions Online Boutique strives to make every purchase a positive experience. Our top priorities are excellent customer service, exceptionally quick order processing, ultra fast shipping times, and a hassle-free return policy. We value your feedback, whether positive or constructive and we are continuously working to improve your experience.If you are a first-time visitor or long-standing customer, we hope you will be thrilled with every aspect of your Impressions Online Boutique shopping experience.
Impressions Online Boutique (shopimpressions.com) has 180 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 157 reviews with 5 stars · Clear filters
Had some troubles or confusion in the beginning but when explained and discussed with a customer service rep she had it fixed right away. The dress and earrings I did keep from my order are just as described and I love them!
By Kenzie M.
Response from Impressions Online Boutique· Jan 2, 2019
Thank you for your honest feedback, Kenzie! We hope we can continue to serve you!
Impressions Online Boutique is my favorite way to shop. I save so much with the free shipping and my packages arrive so quickly, usually the very next day! I am always so appreciative of the great customer service and quick responses to my questions. I have had to make returns at times and the process is so simple. The best part of being a VIP customer at IOB is the ability to save my VIP points and earn 30% off my purchases!
By Karen H.
Response from Impressions Online Boutique· Jan 2, 2019
Thank you for such a glowing review, Karen! We work everyday for our customers and love reading reviews like this!
I ordered some platform espadrille sandals from Impressions. The shipping was super fast. My package got here in days. Prices are fair & they items are good quality. I would definitely shop here again & would recommend to anyone.
By Kimberly G.
Response from Impressions Online Boutique· Jan 2, 2019
Thanks, Kimberly! We look forward to serving you in the future!
Impressions is truly the best. Not only are their clothes amazing quality with a great price, but their customer service is unbeatable. I would (and do!) recommend them to everyone I know!
By Hannah P.
Response from Impressions Online Boutique· Jun 28, 2018
Thanks, Hannah, for being such a great customer and helping to spread the word!
Beautiful and quality clothing. Customer Service is top notch!!! 🤗
By Stephanie R.
Response from Impressions Online Boutique· Jun 28, 2018
Thank you, Stephanie, for sharing your experience! We look forward to serving you again in the near future!
I’ve always thought your clothing was sooo cute but never ordered. Well I have a friends shower coming up and it’s fiesta themed. I found the perfect top on your website, ordered it though I hardly EVER order from a boutique online that I haven’t already been to at least once before. I got the top in, tried it in and was so blown away by the quality that I just had to email you! I not only LOVE the shirt and it will go perfectly with white pants to this fiesta party but the quality was thick, durable and fit EXACTLY how I thought it would! I wasn’t sure what I would get to be honest. Some boutiques don’t always have the nicest of quality yet I pay boutique prices. I can’t get over how nice the shirt is and feel as though I spent my money in the absolute RIGHT boutique! I also had to change the shipping address and that was done with a QUICK response and EASE! I will definitely be a forever customer now! Thanks again, Mallory Fontenot
By Mallory F.
Response from Impressions Online Boutique· Jun 28, 2018
Thank you so much for putting your trust in our business, Mallory! We are thrilled that you loved the top you purchased and we look forward to helping you find more perfect outfits in the future!
I (for whatever technical issue) had a hard time using my 10% off discount code when I checked out. I emailed them to let them know and not only was the response quick but they also refunded me in full and charged me the price with the 10% off. These ladies are so polite I am one happy customer!! Definitely will purchase from them again!
By Mirza P.
Response from Impressions Online Boutique· Jun 5, 2018
Mirza, Thank you so much for taking the time to review our business. We are happy we were able to assist you and look forward to serving you again in the near future!
THIS IS HANDS DOWN THE BEST BOUTIQUE EVER! I have never been successful ordering clothing for myself online until now. My first order I ordered 3 jeans (which are so hard for me to find a perfect fit) and 5 tops. Much to my surprise they all fit perfect! A month ago I ordered 22 more outfits and they all fit perfect! I will be placing another order soon. I will always recommend shopimpressions. 5 stars!!!!!
By amanda S.
Response from Impressions Online Boutique· Mar 29, 2018
Wow! Thank you, Amanda for sharing your experience! This is great feedback for our team. We look forward to continuing to serve you and thank you so much for your business!
