Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
498 reviews
Healthy PetzSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthy Petz is listed under Pet Stores.
Healthy Petz (shophealthypetz.com) has 498 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
498 approved reviews, newest moderated first
I didn't ask for a refund, I wanted to cancel my subscription. But I had a lovely email offering condolences as well as a refund.
By Anna Marie P.
Response from Healthy Petz· Oct 23, 2026
Hi Anna, we’re grateful you took the time to share this with us. Our intention is always to treat every customer with kindness and compassion, especially during challenging moments. We apologize for the confusion surrounding your request and wish you well.
Super easy to order and quick response time
By ckharttmdanderson.org
Response from Healthy Petz· Oct 23, 2026
It’s always nice to hear that our ordering process and customer support are meeting expectations. We know your time matters, so we do our best to keep things smooth and respond as quickly as possible. Thanks again for your support!
It's only been a month and I expected the change (if any) would take up to 2 months. I have noticed a distinct reduction in the itching and chewing of skin. My dog seems calmer. I'm very happy so far with the positive changes to my 17 year old dog.
By Heather B.
Response from Healthy Petz· Oct 23, 2026
Hi Heather, seeing your 17-year-old dog experience less itching is wonderful news. We understand how much it means to see them feeling more comfortable, especially in their senior years. We hope the positive changes continue as you move forward with the product!
Thankyou prompt refund sorted out
By MARGARET T.
Response from Healthy Petz· Oct 23, 2026
We’re happy we could get your refund sorted out without further hassle. Thanks for taking a moment to share your experience with us. Wishing you and your furry friend all the best, Margaret!
I was glad to hear I could suspend my account so I wouldn't have an abundance of product
By Robin B.
Response from Healthy Petz· Oct 23, 2026
Hi Robin, it's important to us that you have control over your orders and receive only what you need. We're pleased we could help arrange a pause so you won't end up with an excess supply. Thanks for choosing Healthy Petz!
I ordered the product for my daughter’s pet without checking with her first (thinking it would be a good thing) and she told me after that she was not interested. I emailed to cancel the order and they were very helpful, cancelled the order straight away.
By Deborah M.
Response from Healthy Petz· Oct 23, 2026
Hi Deborah, We understand that you wanted to make a thoughtful choice for your daughter’s pet. It’s good to know our team was able to sort out the cancellation quickly and make the process straightforward. Thanks for taking the time to share your feedback!
The kindness and understanding the reason I needed to cancel my subscription was sincerely appreciated. Customer Service above and beyond. Thank You
By SueAnn
Response from Healthy Petz· Oct 22, 2026
Hi SueAnn, Knowing that our team went above and beyond to assist you is wonderful to hear. We understand that subscriptions don't always fit everyone's needs, and we're glad we could handle your request with care and understanding. Thanks for taking the time to share your experience with Healthy Petz!
They got back to me. But wish I could get a refund
By Melissa G.
Response from Healthy Petz· Oct 22, 2026
Hi Melissa, We’re glad our team was able to get back to you, though we understand you were hoping for a refund. We’re sorry the outcome wasn’t what you expected. Your feedback means a lot to us and helps us identify where we can improve our service.
