Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
498 reviews
Healthy PetzSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthy Petz is listed under Pet Stores.
Healthy Petz (shophealthypetz.com) has 498 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
498 approved reviews, newest moderated first
Customer service.
By Caroline
Response from Healthy Petz· Oct 14, 2026
Hi Caroline, we appreciate you taking the time to share your experience with us. We’re always looking for ways to improve our customer service and provide you with the best possible experience. Thank you for your support!
After right email problem fixed thank you
By Joy T.
Response from Healthy Petz· Oct 14, 2026
Hi Joy, We’re glad the issue was resolved and appreciate your patience. If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing Healthy Petz! ❤️
An ordering issue was quickly resolved
By Anita
Response from Healthy Petz· Oct 14, 2026
Hi Anita, We’re glad we could resolve the ordering issue quickly and appreciate you giving us the opportunity to help. We truly appreciate your support!
I reached out to you to let you know that my dog did not like the drops, and would be canceling my order. You immediately canceled the order and will be refunding my money. Thank you. I’m sorry that my dog is so picky.
By Carol J.
Response from Healthy Petz· Oct 14, 2026
Hi Carol, Thank you for your kind words! We completely understand that every dog has their own preferences, and there’s no need to apologize. We’re happy we could help make the process easy for you. We appreciate you giving our product a try and wish you and your pup all the best!
Customer Service was prompt and handled my concern without any issues
By Dianne P.
Response from Healthy Petz· Oct 14, 2026
Hi Dianne, we’re glad to hear that our team was able to address your concern promptly and smoothly. We truly appreciate your kind feedback and support!
I have been trying to get in touch with their support to get information on how to return the product but I have not received a reply. I also need to stop the reoccurring subscription that I did not authorize- NO REPLY. I contact my credit card and have placed a report on them to not authorize a reoccurring charge.
By Dan F.
Response from Healthy Petz· Oct 14, 2026
Hi Dan, We’re very sorry for the frustration and inconvenience this has caused. We’re currently experiencing a high volume of inquiries, which has caused delays in our response times. Please know that we’re doing our best to assist everyone as quickly as possible. To help us address your concerns about the return and subscription, please email us at [email protected] with the subject line “PRIORITY – [Your Order Number]” so our team can prioritize your request. We sincerely apologize for the delay and appreciate your patience. Thank you for bringing this to our attention.
It does work but don't expect it in a week. My spaniel took nearly two months before the scratching really dropped off. Now on month four and she's fine. I'd say give it at least 8 weeks before you judge it.
By Gabriella M.
Response from Healthy Petz· Oct 14, 2026
Hi Gabriella, Thank you for sharing your experience! We're so glad to hear that your spaniel is doing better and that you've seen a reduction in scratching. Every dog is different, and we appreciate you sharing your experience with other pet owners. Thank you for your patience and for giving us a try!
Since using Healthly Petz, my Koal's skin has improved 100%. He is no longer scratchy and has zero dandruff. Thank you!
By Danielle H.
Response from Healthy Petz· Oct 14, 2026
Thank you so much for sharing your experience, Danielle! We’re so happy to hear that Koal’s skin has improved and that he’s feeling more comfortable. We truly appreciate your support and are glad to be part of his wellness journey! ❤️
