shopgoodwillReviews of shopgoodwill.com

Typically our orders received are as expected. However, occasionally we receive the wrong stuff or damaged goods. After contacting the sending location, it is typically corrected. But I recently had a deliberately deceptive order which makes me pause any more purchasing. I won a bid for four records. Three came scratched so bad that they are unplayable. I contacted the Tacoma store and got the too bad, so sad story. I told them the pictures did not show the scratches and they didn't care. Case closed. No more Shopgoodwill for me.

Goodwill shop online are extortionists.. they over price their items refuse refund or store credit when their items are broken or damaged. I contacted them several times about the leaptv and all they said was the price is set no refunds or store credit then when I said they are extorting kid/baby items rep then said the case is closed. They should be shut down. America is not to be ran with extortionists especially over baby toys.

I was skeptical about bidding on this website because a majority of the reviews report very negative experiences, but my experience so far has been quite smooth honestly A lot of people complain about shipping price, but you're able to calculate/estimate how much it would cost to ship to you BEFORE you bid so.... if you dont want to pay that price, dont... the information is handed to you, lol. The shipping for my item was around 12~ dollars and in total--- my bid of 105, taxes, shipping and handling--- i paid 120ish In regards to shipping (which I was very wary of, too, since it's been badly mentioned) I paid for my item--- a limited edition instax camera--- the day of and i think literally the next day it was already out for delivery. I was prepared to wait weeks, but I got it in the morning two days later, and the camera was very well packaged (bubble wrap, those air thingys). The camera is working perfectly, has no flaws, and is so cute! I know a lot of people have experienced some horrible stuff, and i do feel bad in that regard, but with all things online shopping it's up to you to decide whether you want to take a chance on this or not. I wanted to put my good experience here because I know a lot more people report their negative experiences online, so having another perspective on here might help someone decide if they want to shop here as well :) I took a risk (unknowing if the camera would work or not) and I'm very happy with it, saved a few hundred bucks compared to if I bought this same camera from someone on mercari or whatnot Overall: just be informed on what you're doing and decide for yourself whether it's worth your time and money. good luck

Full disclosure: over the last ten years i have purchased/won items totally Tens ofThousands. When i first started on rhe website it was pretty good however over time things have gotten much worse. As others have stated there does seem like there might be shill bidding in some instances, w I th specific listing stores being the culprits. S&h specifically their handling fees have escalated tremendously from an organization that n doubt gets very preferred shipping discoints and has zero cost basis for the goods sold and cheap labor. The most recent problem has been,again as others have commented, missing pieces/ items from packages received. When you point out the photographs clearly show "x" they offer no explanation as to what happened to it. Also packing for items has really become hit or miss. Sometimes theyll use what seems like a whole roll of tape on one package. Other times they just use "green" packing materials for fragile valuable items i.e. crumpled brown kraft paper instead of bubblewrap. Nothing like gettimg a vintage item in its original box that was perfect covered in clear packing tape. In summary for years it was a good deal with only minor hiccups now and then . Now at least 40% of won items have an issue- and usually cost 80 to 90 percent of fair market value. Therefore been buying less and less and going to most storefront locations rarely concludes with a real find.

I won an auction on 4 binders with cards . They were all numbered and in order to. It’s funny that only the valuable cards were gone from each binder . They go thru the cards and take all the good ones out to keep them or sell them in another auction . In the description it says “untouched and sold as it was donated . I call bs on that .

I was happy with a couple items, but then was ripped off with fake designer goods, when the ads declared "authenticated". I will be had once, but not twice. I will never use Goodwill online again. I'm a bit soured to walk in a local store as well. It feels grimy lately. I don't like the vibe. I'm feeling like I'd rather save up and pay full price at a designer store. Sounds more fun, too. Goodbye goodwill. Sayanora resell. I'm paying full price with pride.

Very unprofessional Company beware of shop goodwill.com. I suggest local pawn shops instead !! Sharon

Lost my trust. They fail 9 out of 10 times to disclose with a simple image that shows significant damage to items and then just passing it off with a generic "Item is used and is subject to small imperfections not visible in pictures. -Has Wearing-Dust Due To Storage-Needs cleaning-scuffs-scratches-dirt" on every listing to get away with not disclosing anything more. For example: I bought one auction that had 3 plushies in the listing. Several images shown, however, they failed to share an image of the bottom of the plush that show SHARPIE writings! How dense and rude can shopgoodwills team be by not disclosing that?? This is not just "small imperfection". They should be held accountable for falsifying and selling damaged goods without disclosing so. Secondly I bought a typewriter, after picking up, its missing an entire closure latch! No images to disclose this and again, they only leave that generic description and dont disclose anything important one should know about significant damages that sometimes makes the item unusable/unsellable. Essentially, they scam buyers.