Shop AppliancesReviews of shopappliances.com

I ordered my Frigidaire single door side-by-side set with the trim kit and Joseph was very very helpful and making sure that delivery and installation goes smoothly. He said not to worry that we could schedule the delivery and install later in December so the remodel wouldn’t be a. Issue during installation. His response time was impeccable and communication was great! Thank you again Joseph for the wonderful customer service!

Our old downdraft oven finally gave out after 29 years. I searched the internet over and over, I checked the big box stores over and over and never could find a downdraft that was affordable and fit the space in our counter that we needed. One day, I came across Shop Appliances, and I am so BLESSED that I did, it was on sale and what was great about it, they had a phone # that you could talk to a “REAL” person and not some recording. Natasha answered the phone and I told her that I NEEDED to know the exact measurement from the rear of the oven to the front of the oven door, most of the sites that I visited only listed the measurement to the handle. To my amazement, Natasha advised me that they had one on the showroom floor and she would be back in a moment. When she came back she not only had that measurement but all the measurements that I needed. She was so helpful, she sent me a link to complete the purchase, told me what to expect and even gave me some insight on attachments for the KitchenAide downdraft I had purchase. The entire process was super easy, super quick, and Shop Appliances were the best. Their customer service is one that truly CARES about their customers, I actually felt like I had found the people that are the leaders in this industry, and I live in Virginia and Natasha was in New York, but again, she made the transaction so pleasant. If you need any appliance’s look no further than Shop Appliances. They ROCK!

The customer service is terrifiic! I mistakenly ordered the wrong refrigerator. Natasha was kind and very helpful in getting the order canceled and identifying a refrigerator that suited my needs. I received the refrigerator within a week. Voicemails/messages returned very promptly.

Placed an online order for an LG Washer/Dryer Combo on a Saturday…. Units were scheduled for delivery on the following Tuesday. Unbelievable turn around time! Not only did Shopappliances have the best price, they also have the best customer service. Upon placing my order I realized I selected the wrong dryer ( needed electric and accidentally purchased gas ) I made a phone call to customer service, placed the order for the correct one and it will be delivered tomorrow!! It’s very refreshing to know there is a business out there like this that still values customer service along with having the best pricing. Bravo to Joseph and his team! Excellent!

Ordered a Speed Queen washer and dryer set. Smooth and easy process especially with Alfred. Website was very detailed and informative. Thank you

There was an issue with the delivery company. The delivery company was very unprofessional. I called customer service and expressed my dissatisfaction .The customer service representative spoke with her manager concerning the problem and they readily resolved the problem with impeccable courtesy. Thank you again.

Delivery was fast and the site was easy to use.

great customer service and unbeatable price