kyBoot ShoesReviews of shop.kybun.us

I bought two pairs of these shoes. They are certainly comfortable, but for durability, I do not give them high marks. After almost exactly 1 year the heels are split, and right at the front, the uppers are coming away from the soles.

The shoes were very nice, but for 400.00 nice doesnt cut it, they need to be alot better than nice and the truth is they are not! their somewhat comfortable, but so are my 100.00 loafers, would not buy them again at this price they just are not worth it! and thats the honest truth!

Cannot reach anyone from KyBoot. My shoes do not fit. I would like to exchange for a larger size but the KyBoot website is down and the only choice I'm given is to get aa refund. I have waited almost a year to order these shoes and now I cannot exchange for a different size and cannot talk to a human about it.

It took 2 weeks almost to bet the shoe amd then i read that 30 day return is from when it was shipped. It doesnt leave me.much time to try it out.regardless i am not happy with the product at all my feet still hurt me a lot and i wish i could exchange them at least.!

Customer Service is awfull. I place a order on Wednesday, there policy is to ship same day or next business day. They didn’t ship until Monday. I called the number, but they are just a call center with no information on the product. They cant even help you with finding the right shoe, i was suppose to get a call back when i wanted to speak to someone about the different shoes since the people at the call center don’t have a clue. But NO one called me. So i took a chance and bought what I thought would fit. Bottom line is for 400$ I expect 5 star customer service, I didn’t even get 1 star at that. I also didn’t select the free shipping choice either paid 5$.

The shoes arived on time, but this pair was not what i expected, they do feel like yoh are walking on air but the comfort is not there to tight and the back of the shoes not comfortable. Had to return. Also you cant try them on lije many other companies that charge that much for a shoes should have a better return policu.

It took the shoes over a week to arrive and they were too small so I asked for a replacement to be sent quickly so I could have them for a trip, but it is going to take over another week to receive them. Difficult to return/exchange versus competing online shoe companies.

The shoe is still a very good shoe as I have purchased my second pair. Most likely still the only shoe I will ever wear. I did have some issues with my second order. The Lausanna in the catalog comes with blue shoe strings with the blue shoe. I've received my order this week with white shoe strings and have emailed them twice in the last week about sending a pair of blue shoe strings which to this point have gone unanswered. The previous pair of shoes that I had for a year and 3 months are coming unglued where the shoe fits the sole. I am told the warranty doesn't cover normal wear and tear. This shoe is too good of a shoe for the company to lead you to believe your shoe comes with a two year warranty.