Personalized and accurate.
Personalized and accurate.
By Nancy
Response from Shoely· Nov 27, 2023
Thanks for sharing, Nancy! 😀
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
142 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shoely is your personalized online shoe store, using the power of 3D technology to deliver insanely comfortable shoes for running, walking, working, hiking and any other way you move.
Shoely (shoely.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
142 approved reviews, newest moderated first
Personalized and accurate.
By Nancy
Response from Shoely· Nov 27, 2023
Thanks for sharing, Nancy! 😀
Several strong recommendations
By Mark P.
Response from Shoely· Nov 27, 2023
Thanks Mark, our pleasure to support you! 🙏
I got a custom foot scan at the NYC marathon expo, and wasn’t entirely sure what to expect. The personal fit profile video blew me away with what they were able to capture and analyze with just an iPhone scan! I have to admit I was a bit skeptical of the lack of choosing shoe sizes yourself, and my heart dropped a bit when I got my first pair and they were a half a size bigger than what I’m used to. But once I put them on, I realized they got it exactly right. It was a model that apparently runs a bit small, but I would’ve gotten my normal size if choosing for myself. Because of the sizing up and the custom insoles, they felt great right out of the box! The insoles are great, the whole service is really fantastic. Highly recommend!
By Wei
Response from Shoely· Nov 25, 2023
Thanks so much for sharing, Wei, and we're so glad you're loving your new shoes. Honored to get to support you!! 🙏
Personalized assessment delivered via e-mail video is a very nice offering. For me, it made for a compelling justification for trying a pair of shoes with the custom inserts. The delivery was quick and my shoes feel great so far. I haven’t taken them for an inaugural run, but the fit is perfect. Overall, a great value and again, really appreciate the personalization and customization!
By Tonya
Response from Shoely· Nov 24, 2023
Thanks so much for sharing, Tonya! We're thrilled to help and please keep us posted as you get some miles on those new shoes! 😀
The shoe size from the testing is WRONG. You say I should be wearing an 11 and I can’t begin to get into an 11, much less run in it. If I can’t trust the shoe size, how can I trust anything else?
By Loren
Response from Shoely· Nov 21, 2023
Hi Loren, thank you for your review. It sounds like something has been lost in communication here and I will reach out to you directly to follow up.
Great Customer support when I had a problem to resolve
By Richard B.
Response from Shoely· Nov 19, 2023
Always our pleasure to help, Richard! 😀
Great explanations throughout video, easily understood, and looks like it is a long-term much better deal than my VIP membership at RoadrunnerSports.
By Jared L.
Response from Shoely· Nov 18, 2023
Thanks Jared, honored to have you on board! 🙏
After little wear in, the Shoely has completely changed the load on my foot. Nowadays I am able to extend my runs by 30%, as my feet get fatigued much later. Great product.
By Mr. R.
Response from Shoely· Nov 14, 2023
Thanks for sharing and glad we could support you!