Prince was very helpful and informative
Prince was very helpful and informative
By George S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
255 reviews
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Shiva Travel (shivatravel.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
255 approved reviews, newest moderated first
Prince was very helpful and informative
By George S.
People working there have great knownledge about how we can spend our time as well as the prices they offered that was unmatchable... My trip to Singapore was amazing thank you guys u made it memorable,
By Paul
Shiva travel is one of the few travel agencies with fare guarantee. Thank you Shiva travel for making our trip memorable with your perfect package deal. Peter helped us in making the fight reservation to hotel accomodation. Thank you for being extremely professional. I am glad we came across Shiva travel. Good luck for the future.
By kajal B.
Amazing booking experience ..... Excellent service
By Aditi J.
Shiva Travel is very good in their customer services.They help me to provide both side airflight ticket with in reasnable charges. Their staff is very supportive. Everyone should try it.
By SUNNY B.
Excellent customer service with very good fares will recommend this agency to everyone.
By Shashank K.
Prince was very helpful. I got my tickets and everything worked out well.
By TJ
This is the worst "travel" agency by far. I booked a flight to Los Angeles from New York...an important business trip and family reunion. It was at a really good price. When I went to the airport to check in they told me I have no seat !!! I have used expedia, orbits for 15 years..never a problem. The people at Shiva told me that after I "paid for the flight the seat was not available anymore." AFTER I PAID FOR THE FLIGHT ! Orbitz and Expedia tell you after you click the confirmation button that the seat is "NOT AVAILABLE". But SHiva decides minutes before the trip. If you have any doubt please contact me. I will inform you of the details. WHen you click the button the database should tell you if the seat is available.For a month now they tell me that a manager will call me and settle the issue. But so far NO CALL: 3 and a half WEEKS !!! Please save yourself some grief and RUN FOR THE HILLS IF YOU SEE A NICE PRICE AT SHIVA.
By Tony C.