Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
190 reviews
Shirt MysterySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the most affordable destination for high-quality mystery football shirts from clubs and national teams around the world. Whether you're a collector, a fan of surprises, or just love the beautiful game, our mystery boxes bring excitement and football culture straight to your wardrobe.Each shirt is carefully sourced and checked for quality before being sent out — you’ll receive a premium replica in brand-new condition, all at a great price. We work hard to provide a fun, fast, and reliable experience for football lovers across the UK and beyond.Join thousands of happy customers and discover your next favourite shirt!
Shirt Mystery (shirtmystery.com) has 190 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 51 reviews with 1 star · Clear filters
Awful, no delivery window given when ordered, been over a week and still saying awaiting details, emailed to ask for any update no reply in 4 working days, have since asked for my order to be cancelled still no reply to email over a week later.
By Jamie R.
This is a scam guys, don’t order from this appalling company, I can’t even get a Refund, or even get in touch with the company
By George L.
I have been waiting for a month and a half and it still hasn’t arrived I emailed asking and no one emailed back then recently I got a email saying write a review as if I have got the shirt when I haven’t. Just wasted 20 quid on nothing so I don’t even know if the shirts are good or not
By Kai
If I could leave a 0 star review I would. Ordered a shirt on August 14th (24 days ago) and the app still tells me they are preparing the order which hasn't changed since the day after the order was placed. Emails sent and clearly ignored, no update from them at all, at this point im starting to think they've gone bust. DO NOT take a chance on these, keep your money.
By StevieDE83
No updates on order, been asked to leave a review but still waiting for order after 3+ weeks with no update provided when tracked on shop it states preparing shipment which it hasn’t changed since I confirmed my order. Sent 5 emails requesting an update with no response, quick to take money but not quick to respond.
By Jeffo
Ordere the 25th July Sent 5 e mails no reply never received anything - asked for a refund nothing would not recommend this company I am now taking this further
By Theresa L.
If I could give it 0 stars - I would. For starters it took 27 days to arrive. It’s supposed to be with you in 7-16 days, and they specifically suggest it will be delivered within 10 days if you are from the UK - I am. The 2 shirts I received were both fake, and awful quality. It gives you an option to write teams you wish to be avoided, to which I replied european national clubs (I’m English). What did I receive? A German national shirt. I understand it’s a mystery, but why add those prompts if they’re ignored? Avoid these scam artists at all costs, unless you’re prepared to waste money.
By Jacob B.
i ordered a shirt before and i came in perfect time and in perfect condition. but this time it hasnt even come and it has been 3 weeks!
By Ethan M.
