ShipWitReviews of shipwit.com

Check their BBB complaints Horrible Quoted me $630 ended up costing $1230 and arrived at midnight and I had to drive out to meet them

Very unprofessional company. They will make you submit a deposit and whatever money is agreed upon in the contact won’t be what you actually pay. This is a scam company and I highly suggest you don’t use these clowns.

I believe very strongly that you learn more about a person or company when there are problems. I shipped a Tesla from Coronado, CA to Sturgeon Bay, WI. Both locations small and basically Islands. This happened in April when diesel prices went through the roof and many truckers closed down. The perfect storm to make my rout impossible. ShipWit was the only company that could find a financially reasonable trucker for me. Without ShipWit my car would still be in Coronado and I would be renting a car here in WI. You can trust ShipWit to do the impossible and everything in between. I shipped a Tesla my car twice a year. When I go back to Coronado it will be with,ShipWit.

I have transported many vehicles across the United States using a variety of companies, and this is the first time I have ever felt compelled to leave a negative review. My experience with this company was extremely disappointing due to poor communication, failure to meet stated pickup expectations, and the way concerns were handled after the fact. I understand that transport logistics can be difficult, especially with heavier vehicles and less common routes. Delays can happen. My issue was never simply that a carrier was not secured quickly enough — it was the company’s lack of professionalism and accountability throughout the process. To be fair, the company did provide an updated invoice reflecting a refund after the order was canceled, although the refund was not yet reflected by my bank at the time of my review update. I also acknowledge that the route involved major highways and mountainous terrain. However, those route conditions were known when the order was accepted. What concerns me most is what occurred afterward. After expressing dissatisfaction and posting a review, I continued receiving repeated messages defending the company’s wording and disputing whether phrases such as “can pick up” versus “will pick up” constituted a commitment. The communication became excessive and argumentative rather than customer-focused. I also received repeated requests to remove the review in exchange for future services. The company’s public response only reinforced my concerns. Instead of addressing the experience professionally, they chose to characterize me personally as “troubled” and accuse me of fabricating events. Consumers can judge for themselves whether that is an appropriate or professional way to address a dissatisfied customer. I retained documentation of the communications and stand by my review. Customers should never feel pressured, dismissed, or personally attacked for sharing a negative experience. At the end of the day, this review reflects my personal experience as a customer. Others are free to make their own decisions, but based on my experience, I would not use or recommend this company again.

I contracted ShipWit on January 17, 2026. I paid a $250 deposit toward the originally quoted price of $690, leaving a remaining COD balance of $450. At no point during the quoting process was I informed that the price could change, and I confirmed the final balance with the rep multiple times. After a carrier was assigned, I received a notification that the COD amount had increased to $700, adding an unexpected $250. This increase was never disclosed or authorized. When the first driver arrived, they were unable to load the vehicle because it would not start and they did not have the proper equipment to pull or place it onto the carrier, requiring the pickup to be rescheduled. On January 27, I received another notification stating a driver might arrive on January 28 and that I should reply if I had any changes. That same notification showed yet another price increase—an additional $700, bringing the total to $1100, not including the deposit already paid. I immediately responded on January 27 stating: “Please cancel if the amount cannot be reduced to the agreed amount.” I received no response. Despite my cancellation request, the driver still arrived. I contacted the driver’s dispatcher directly, explained the situation, and he attempted to reach ShipWit. He informed me that ShipWit refused to negotiate due to “bookkeeping” and also stated he does not like doing business with them as well, which reinforced my concerns. I selected ShipWit after researching companies to avoid these types of issues, but communication with the rep stopped after the deposit was paid. He pretty much ghosted me. The promised pickup date did not occur initially, the pricing changed multiple times without disclosure, and my cancellation request was ignored. The service was misleading, unprofessional, and inconsistent with the terms originally agreed upon. I am requesting a refund of my $250 deposit through BBB. Regardless of the outcome, this complaint is necessary so others are not misled or taken advantage of in the same way.

SCAMMERS! They don’t respond after locking in a business deal. They missed the agreed date and drastically increased the price. I attempted to cancel, but I received no response via text, call, or email. I was forced to pay the substantial difference.

Signed a contract with shipwit for $800.00 I gave a 200. Deposit so I owed 600 COD The driver would not release my car until I pd him $900. His carrier company signed a contract with shipwit for $900.00 unbeknownst to me. This company scams not only the consumer but the carrier company as well. I have reported them to BBB Scam of company

Terrible terrible company. On a Monday they said they would pick my car up on Wednesday. I paid the down payment immediately. No one comes Wednesday. I call I was told they are trying for Wednesday or Thursday but definitely had someone for Friday. Now they don’t know if they have someone and I can’t get my money back!