ShipToBoxReviews of shiptobox.com

Had 20 packages consolidated and sent to Australia from the US. Shiptobox did a great service consolidating the packages and very reasonable shipping rates. Also had some valuable items in there that were not tampered with. A little slow once all my packages had arrived to consolidate but communication was good. Will use again. Tip! Consolidate from the suppliers first as there is a 2 dollar receiving fee so consider that when sending low value items to your box.

Very very bad company, I sent them a laptop that worth $3000 to ship it for me, I picked USPS as shipping method, and USPS returned the laptop for them at July 29 they didnt update my profile and I kept calling no one is answering and just ignoring me saying the package didnt arrive until I wanted to open a claim with FTC, they said they found it, that was at September, so 2 months after that USPS said they are going to refund every package that have been returned (I paid $210 for shipping) and they didnt refund I dont recommend anyone dealing with them , an egyptian guy is hanging out in New York and renting some units in Delaware that dosent know anything also they always oversize your shipments, I made almost 10 orders from them, and all of them was big shipments, they oversize each of them by 5kg at least, just use MyUs way better and reliable نصابين و شركة سيئة طلبت لابتوب ثمنه 3000 دولار و شحنته عن طريق البريد الامريكي بشهر 5 لكن بسبب جائحة كورونا تم اعادة اللابتوب بتاريخ 29/6 و لم يتم تحديثه في حسابي و عند التواصل معهم لاكثر من شهرين لم يكترثو الا عندما قمت بالتواصل مع شركة البريد الامريكي و اكدو لي انه تم توصيله قمت بشحن اللابتوب مرة اخرى بشهر 9 عن طريق فيديكس، بالاضافة الى انهم يقومون بزيادة الوزن بشكل كبير حيث ان وزن الشحنة سواء الحجمي او الفعلي مثلا لا يتجاوز 6 كج و يقومون بتسجيله 15 كج واحد مصري فاتح الشركة و قاعد في نيويورك و مستأجر وحدات ب ديلاوير و مش عارف الله وين حاطه , و نصبو علي ب 210 دولار انا هبدا اتعامل مع MyUS

I will not insult!! 1- Once they receive the shipment, they charge 2$ "not announced". 2-your shipment will be overestimated "in weight" to charge you more " my items weighted 35grams, which is 100 gm with packing. " they estimated 3 lbs!!" 3-You have first to credit money into your account before even getting actual shipping cost!! so you might calculate 15$ where you credit 15$ but on check out they will tell you that credit balance is not enough!! 4- you can't pay with your credit card! 5- wire transfer is charged 15$!! I purchased items for 6$ where They charged me 2$ on receiption and If I request to tell them that weight is wrong, I have to pay 2$ to be weighted !! Moreover, I don't have the right to know actual shipping cost before crediting money!! Never ship with them

Have shipped with them from time to time. Their rates are reasonable. Good customer service through email. Have price tag removal service but it costs. Overall, very good experience with them

You have to be very careful especially if your country charges big custom taxes on imported goods. shiptobox claim that they have a service of removing the price tags and they charge you for it, but actually; all price stickers and tags were left on each and every single unit. this results in big custom taxes and I have to re-export all goods received. I filed a claim with shiptobox customer service and i have been ignored, there not even an apology word sent to me...also, they will take long time to box your items. I decide to ban them entirely..very bad customer relation service indeed

they are operating from Egypt , i tried them and received 7 packages to my box the took more than 8 days to register shipment in my account i called all telephone numbers, sent an email and whats app but no response . finally i order a consolidation they told me my package was 25 lb i knew it is impossible but i had no choice so i paid . according to FedEx mu package wight is 7 lb . also they charged me 22 USD hidden fees they asked me to write a good review in reputable site and they will give me 40% discount on my next shipment, 🤦‍♀️🤣🤣 bad experience BE Careful THEY ARE SCAMPERS

I bought 2 laptops via ShipToBox, things that thye do not tell you upfront are: We charge $2.00 when we receive box. Other Additional Fees: Picture Fee $2.00 ( up to 2 pictures ) Re-check Size Fee $2.00 Item Details Fee $2.00 Warehouse Fee $0.2 per LB / Day ( Standard ) $0.1 per LB / Day ( Business ) Free Storage Days 45 Days for Standard membership 90 Days for Business membership We do not work on the weekends Above this all they operate out of Egypt, (not US) so every communication takes lots of time they charge a lot more and they are very very slow. I would recommend to try out some well know cargo service providres such as Aramax has "Shop and Ship" so that you will not necesserly paying money to any one else involved in the middle. Try to check out similar services from other caro service providers. but avoid ShopAndShip

Please treat that review as very important advice to not use that website at all, I had very bad experience with that company, briefly, I shipped box of weight 0.744KG from the US to Saudi Arabia, they put estimated weight 2lb but according to the box dimensions they told me it will be 4lb, so allow us to repacking for you to minimize the weight, after repacking they said the weight still the same, considering that I was shipping a coat !! which was very easy to be folded but they didn't , also when I receive the package it was written on it 3lb!!! which showing that this company is thief . That was the first story, then they told me you have to pay taxes !!!, choose Aramex as delivery courier, they told me you should pay 15$ taxes!! for coat of 30$, which is unbelivbale thing!! then the calculations came up 37$ !!!, i toid them that's absoulutly insane , they told me choose fedex is better and will be 30$ i/o 37$ aramex , finally i was forced to pay and told me self that will be the first and last time dealing with that company which need only to steal money from you, SO PLEASE DON'T SHIP ANYTHING WITH THEM DESPITE ANYTHING THEY WILL OFFER TO YOU, THEY ARE LIARSSSSSS AND THEIVESSSSS