Answered all of my questions
Answered all of my questions, took great care with the items to be moved.
By P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
759 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
759 approved reviews, newest moderated first
Answered all of my questions, took great care with the items to be moved.
By P.
Perfect from start to finish! Movers on both ends of the move were helpful, efficient and professional. Highly recommend the company!
By Blythe
Professional and very easy to deal with.
By Peter
Great, professional company. They were more than helpful through the whole process. My furniture arrived to its destination just as it left. If I ever need to move again I will call on Ship Smart Inc.
By Patty
A good experience all around. The folks at Ship Smart were easy to work with, responsive, and knowledgeable. The pick folks were very courteous, prompt, and efficient. The goods arrived safely and in a timely manner.
By ROGER R.
Driver would not put my daughters Piano in her driveway. Told her he was not allowed to place it anywhere on her property. Would leave on side just off pavement. Her husband had go pick it up at warehouse.
By Paul Farrelly, owner of the piano, gave to my G.
The professionalism, efficiency, excellent communication, and careful handling of my item made this a fantastic experience all round.
By Julie
Shipping family "heirloom" furniture cross country is worrisome but the results with Ship Smart Inc were fabulous. The process was seamless and all of the goods arrived in perfect condition!
By Carol