Great service!
Delivery arrived early! Will use this service again!
By Emily G.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
362 approved reviews, newest moderated first
Delivery arrived early! Will use this service again!
By Emily G.
Easy peasy!
By Lisa W.
Always outstanding service and so very easy to use! Cannot beat the cost either… I loved having everything picked up at my house!! Best service ever… this was my 3rd time using this service and I can’t imagine using anyone else
By Donna
Amazing, easy & early delivery!
By Anabelle R.
This is the first time I used your service I loved it my luggage got there fast definitely will using your service again
By Abena A.
My shipment arrived broken
By Anonymous
Response from Ship & Play· Jan 16, 2025
Hello Anonymous, Thank you for your review. We sincerely apologize for any damage to your shipment. A member of our claims team reached out to gather further details so we may assist you with the claims process but has not heard back. Please know we will be following up to see if you have any questions. If you would like to discuss your order, please do not hesitate to reach us by phone at (855) 792-7529 or via email at [email protected]. Thank you!
Everything delivered intact and on time!
By Victoria J.
Excellent ! Will use again and recommend
By Kaye
Response from Ship & Play· Dec 17, 2024
Hi Kaye, Thank you so much for your review! We are glad you enjoyed using our service and look forward to helping you with future travel! Please let us know if there is ever anything we could assist you with by contacting us at (855) 792-7529 and [email protected]. Thank you!