All went well!
All went well! Punctual pick-up and delivery
By Laura M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
362 approved reviews, newest moderated first
All went well! Punctual pick-up and delivery
By Laura M.
Everything arrived on time
By customer
Everything was seemless from start to finish. Skis arrived 2 days earlier than promised. Easy process!
By josh E.
My luggage arrived a day early and it gave me piece of mind to be able to track my luggage. I would definitely use Ship & Play again in the future.
By tara L.
Fast and reliable
By Kenneth C.
MY LUGGAGE WAS PICKD UP AND DELIVERED AS PROMISED. I HAD A COUPON BUY ONE GET ONE WAS A GREAT INCENTIVE. ONE LESS THING TO WORRY ABOUT AS I TRAVELED BY TRAIN. THANKS FOR YOUR HELP, I WILL USE IT AGAIN
By PATRICIA H.
Great service and easy - will do from now on!
By Sherie B.
So we did not want to fly back home from vacation with all our luggage, so we used Ship and Play for the first time. They showed up the day when they said, and it arrived home 3 days earlier than they said! WAY EASY TO USE!
By William C.