Went perfectly
Went perfectly! So helpful to send our luggage home halfway through the trip before the next leg!
By Steven V.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
362 approved reviews, newest moderated first
Went perfectly! So helpful to send our luggage home halfway through the trip before the next leg!
By Steven V.
Efficient and fast service
By Suzanne B.
Easy and efficient to prepare, especially with pick up available from my home address.
By John
Our luggage was delivered from France to the US without any problems and ahead of schedule. Dinged one star because printing out the many required forms and figuring out which ones went where was a bit difficult, and the instructions were sometimes confusing or contradictory. Make sure you have lots of tape and zip ties.
By Dan
Picked up on time, delivered on time, both ways!
By LYNNE B.
I was surprised how easy it was, will use again.
By Thomas R.
very easy very competent no problems
By Steve
Shipments were picked up and arrived on time. Customer service can be a challenge (highly variable on phone).
By Ira I.