The team has always been helpful
The team has always been helpful. Mari helped a lot recently and she is so responsive. Thanks again.
By Guney
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
510 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
510 approved reviews, newest moderated first
The team has always been helpful. Mari helped a lot recently and she is so responsive. Thanks again.
By Guney
Marina and her team are amazing! The onboarding was made easy, the team was super helpful and they have done everything needed to ensure the setup and transition will be seemless. I have been so pleasntly surprised with the customer service and how advance and interactive the backend is. I can easily manage orders and ensure better customer service. Every request or concern was immediately answered on a live chat, phone or email. As a business owner I am highly impressed with the level of service and reccomends Shiphero to anyone looking to improve their E-commerce and CX.
By Hila S.
Excellent service!
By the napkins U.
Belén Giglio was a pleasure to deal with. Very knowledgeable and responsive. Thank you.
By Michael J.
Fast shipping, intuitive software, tight integration with Shopify. Great service as well. Happy to have switched from my old 3PL to ShipHero Processing + Shipping times to my customers are also fantastic.
By Zaid S.
Everything was very easy and intuitive to set up. I appreciate that their team spent much time to simplify the processes. After only a week I've seen a huge improvement in my conversions due to their super fast shipping times. I have recommended them to other small businesspersons in my circle
By IsetByNature.com
Best price, best service and fast shipping. No doubt moving all of our e-com to Ship Hero was one of the best moves we ever made.
By Household Goods W.
Bel is always very polite, professional, knowledgeable and helpful.
By Dean M.